Customer Support Specialist
5 days ago
Job SummaryThe role of a Customer Support Professional is crucial in delivering exceptional customer experiences by responding to inquiries, resolving issues, and maintaining professionalism.Main Responsibilities:Respond to customer inquiries via phone, email, or chat within a timely manner.Provide accurate information regarding products and services.Handle customer complaints and offer suitable solutions.Key Performance Indicators:Resolve customer issues efficiently and effectively.Meet service level agreements (SLAs) for response times and resolution rates.Maintain detailed records of customer interactions in CRM systems.Professional Development:Stay updated on company products, services, and new launches.Participate in team meetings, training, and performance reviews to enhance skills and knowledge.Collaboration and Communication:Coordinate with sales, operations, and technical teams to resolve customer issues.Communicate effectively with customers, colleagues, and stakeholders to achieve mutual understanding and goals.This position requires a strong commitment to customer satisfaction, excellent communication skills, and the ability to work collaboratively in a fast-paced environment.
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Customer Support Advisor
3 days ago
davangere, India beBeeCustomerService Full timeJob Description:We are seeking a skilled Customer Service Specialist to provide exceptional support to our clients.This is an exciting opportunity for a professional who is passionate about delivering top-notch customer experiences and resolving issues efficiently.Respond to customer inquiries via email, chat, phone, or other communication channels.Provide...
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Technical Support Specialist
5 days ago
davangere, India beBeeCustomerSupport Full timeJob SummaryWe are seeking a seasoned professional to fill the role of Technical Support Specialist. This position requires exceptional technical expertise, outstanding communication skills, and the ability to work effectively in a team environment.The ideal candidate will have a strong background in software services, system administration, and customer...
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IT Support Solutions Specialist
10 hours ago
davangere, India beBeeExpertise Full timeJob SummaryThe IT Service Management Specialist is responsible for delivering high-quality IT service management solutions to our customers.Key Responsibilities:Manage ticket distribution to ensure timely resolution of client access management requests.Collaborate with cross-functional teams to maintain the smooth operation of our technical support center...
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Technical Support Specialist
7 days ago
davangere, India beBeeCustomer Full timeAbout the RoleOur company is seeking a skilled Technical Support Specialist to join our team.Responsible for providing top-notch technical support to agents on a daily basis, including resolving issues and implementing solutions.Play a key role in proactively identifying and addressing potential problems with products, conducting troubleshooting projects,...
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Reservation Support Specialist
3 days ago
davangere, India beBeeReservation Full timeJob OverviewWe are seeking a highly skilled and experienced Reservation Support Specialist to join our team in India. This is a remote position that requires exceptional communication skills and a strong commitment to delivering outstanding guest experiences.This role involves processing refund requests, handling guest inquiries, and providing...
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Data Support Specialist
7 days ago
davangere, India beBeeCloud Full timeData Support Specialist Role OverviewThis role plays a vital part in ensuring reliable data ingestion, transformation, and delivery from multiple global sources. The specialist supports production environments and collaborates with international teams to maintain a critical financial data platform.Administer and support Unix/Linux-based environments hosting...
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Endur Customization Specialist
6 days ago
davangere, India beBeeCustomization Full timeAbout the RoleWe are seeking an experienced Customization Specialist to join our team. The ideal candidate will have a strong background in software development and a proven track record of delivering customized solutions on the Endur platform.The successful candidate will work closely with stakeholders to gather requirements and translate them into scalable...
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davangere, India beBeeTechnical Full timeJob Title: Technical Support Specialist - Cloud and Enterprise Solutions We are hiring experienced professionals to support global SaaS products, enterprise applications, and IT systems in a remote freelance setup. These long-term roles are ideal for individuals who excel at troubleshooting, customer interaction, application support, and technical analysis...
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Desktop Support Specialist
4 days ago
davangere, India beBeeEngineering Full timeDesktop Support Specialist RoleThe Desktop Engineering Support position involves resolving system-related issues that impact end-user experience, enhancing productivity and efficiency. This role requires collaboration with business partners to understand their needs and pain points.Responsibilities include:TroubleshootingAutomationCollaborationProviding...
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Spare Parts Customer Service Specialist
6 days ago
davangere, India beBeeCustomerService Full timeAutomotive customer service specialists play a vital role in maintaining the satisfaction of our clients. The primary objective of this position is to address daily customer requests efficiently and effectively. This includes processing product sales, handling returns, identifying customers' needs, resolving complaints, and maintaining accurate records. This...