E-commerce Manager

E-commerce Manager / E-commerce Lead📍 Location: Bangalore / Chennai 🕒 Experience: 5–8 Years (Relevant) 💰 Budget: Up to 18–22 LPA 🚀 Joiners: Immediate PreferredAbout the RoleWe are looking for an experienced, business-oriented E-commerce Manager/Lead who can drive end-to-end e-commerce strategy, oversee marketplace performance, and guide a team while remaining hands-on with execution.This role requires someone who combines deep operational experience, strategic thinking, and strong client-facing or business stakeholder management skills. You will be responsible for scaling our online presence in the US market, optimizing product lifecycle workflows, and ensuring superior revenue and performance outcomes across platforms.As a leader, you will work closely with marketing, analytics, operations, and client/business teams to ensure consistent brand delivery and high-impact execution.Key ResponsibilitiesStrategic & LeadershipLead and mentor the e-commerce operations team, ensuring high performance, quality, and timely delivery.Work closely with business leaders, clients, and internal stakeholders to define goals, align expectations, and deliver measurable outcomes.Build roadmaps for marketplace growth, assortment planning, new launches, and US-market expansion strategies.Own end-to-end marketplace governance, process improvements, and operational excellence initiatives.Hands-on E-commerce OperationsOversee and guide advanced listing management including parent–child variations, A+ content, SEO optimization, and marketplace compliance.Lead data-driven performance reviews using dashboards (GA4, marketplace analytics, BI tools), converting insights into actionable plans.Drive pricing decisions, promotional calendars, and sales strategies leveraging data, competition benchmarks, and margin analysis.Coordinate with marketing teams on US-focused SEO, paid campaigns, and brand-building activities across Amazon, Shopify, and other marketplaces.Ensure operational SLAs are met across order management, fulfillment accuracy, inventory planning, and returns/refund workflows.Partner with design/content teams to optimize product detail pages for conversion and customer experience.Monitor and improve critical KPIs: traffic, conversions, CTR, AOV, Buy Box %, listing health, reviews/ratings, and customer experience metrics.Manage marketplace policy adherence, pricing integrity, global brand consistency, and cross-region catalog standards.Collaboration & Client/Business FacingAct as the primary point of contact for business stakeholders, brand teams, or external clients.Present performance reports, insights, risks, and growth opportunities on a weekly/monthly basis.Collaborate with analytics and tech teams to improve website UX, site speed, GA4 tagging accuracy, and platform enhancements.Market & InnovationStay ahead of US marketplace trends, automation tools, competitor benchmarks, and best practices.Recommend new tools, workflows, and automation opportunities to enhance efficiency.Required SkillsBachelor’s degree in Marketing, Business, E-commerce, or related field.5–8 years of strong experience in managing end-to-end e-commerce operations, preferably for international or US markets.Deep expertise in marketplace SEO, listing optimization, product lifecycle management, and US compliance standards.Hands-on experience with Amazon Seller Central (US), Shopify, WooCommerce, Magento, etc.Proficiency in GA4, marketplace dashboards, BI tools, and Excel/Google Sheets for data-driven decision-making.Ability to independently lead pricing, promotions, campaigns, and operational initiatives.Excellent communication skills and ability to work with leadership, business teams, and clients.Experience in D2C or product-led brands is highly preferred.Nice to HaveExperience with AMS/Sponsored Ads and marketplace advertising platforms.Knowledge of digital marketing, affiliate programs, and social commerce.Basic familiarity with HTML/CSS, Liquid, or CMS platforms.Exposure to listing audit tools, automation workflows, or e-commerce health check systems.How to ApplyIf you're an immediate joiner with strong leadership and hands-on e-commerce experience, apply now or share your profile at Gowri.k@invictusdata.ai 📱 WhatsApp: +91 6305071675