Senior Manager
2 months ago
Roles & Responsibilities
- Drafting the product policies and get the same approved from various stakeholders.
- Support delivery of end of period AUM, focus on operational efficiency through consolidation and process improvements
- Review the portfolio performance and its impact on the business profitability. Highlight the variances to the stakeholders
- Portfolio management based on accurate evaluation of the portfolio performance, market developments and product management imperatives.
- Pivotal role in launching new product/program considering the risk appetite of the organization and in line with profitability benchmarks
- Identifying and creating the environment for testing the opportunities and converting to the regular program basis performance
- Involvement in process excellence to reduce time and cost leading to improved efficiency
- Deliver best practices across all the domains with specific focus on risk management
- Create programs and convert it in to BRE for ease of credit execution and reduce TAT. Master maintenance, testing of new builds, monitor deviations
- Aid conduct of audits (internal/statutory etc) and help closure of points to satisfaction without any adverse comments
- Devising strategies to augment business & promote product
- Liaison & build relationship with various stake holders across functional areas - Business, Tech, Product, Risk & Policy, Operations & Collections both with internal team & external partner.
- Optimize business opportunities and risk
- Orientation towards ease of customer journey to apply for financial facilities
- Analyze existing customer data & develop matrices to offer the right product offering to customers. Adept at cross selling products – personal loans, unsecured business loans, etc.
- Own the online growth character of a product end to end – from increasing traffic on the platform to improving conversion at each stage of the funnel.
- Trigger monitoring and control -Coordinating with analytics team for preparation/improvement in various management dashboard/ Analysis/ development of score card
- Regulatory compliance-Interaction with various team including business/product/credit/operations/legal/compliance/technology/Audit and of course competition to be in line with the requirements
- Creating partnerships which help in augment business/profitability and reduce costs through process engineering
- Institutionalize training programs with team on various product/programs being launched
Conduct portfolio review on regular basis, note the action, coordinate and execute the actionable
- Optimize efficiency and per unit cost of processing, develop customer centric initiatives through Policy & Process re engineering. Optimize and consolidate resources and infrastructure and build scalable platform to support future growth
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