Assistant Store Manager/Store Manager

3 days ago

rajkot, India Monsoon Accessorize Full time

Assistant Store Manager – Fashion Design ShopPosition Overview:The Assistant Store Manager supports the Store Manager in overseeing daily operations, managing staff, ensuring excellent customer service, and driving sales. In a fashion design environment, the role also requires an understanding of fashion trends, brand identity, and visual merchandising to align with the store's aesthetic.Key Responsibilities: Sales & Customer Service:Assist customers with product selection, styling advice, and fittings.Ensure high levels of customer satisfaction through excellent service.Address customer queries, complaints, or concerns professionally and promptly.Drive sales through product knowledge, upselling, and client relationship building.Team Management:Supervise, train, and motivate sales staff.Support recruitment, onboarding, and performance evaluation.Ensure daily team briefings and task delegation.Lead by example in grooming, punctuality, and professionalism.Store Operations:Open and close the store in absence of the Store Manager.Monitor inventory levels, assist in stock ordering and receiving.Conduct stock audits and ensure loss prevention practices are followed.Ensure store cleanliness, organization, and compliance with safety standards.Visual Merchandising:Implement brand-specific visual merchandising guidelines.Assist in arranging store displays and mannequins according to the latest trends and seasonal themes.Ensure promotional materials and signage are up-to-date and well-positioned.Reporting & Analysis:Maintain daily, weekly, and monthly sales reports.Monitor sales targets and work with the Store Manager to achieve KPIs.Track best-selling items and provide feedback to the buying or merchandising team.Key Skills & Qualifications:Education: Diploma/Degree in Fashion Design, Retail Management, or Business preferred.Experience: 2–4 years in retail, preferably in fashion or luxury segments.Skills:Strong leadership and team management.Customer-centric approach with excellent interpersonal skills.Good fashion sense and knowledge of current trends.Time management and multitasking abilities.Proficiency in POS systems and MS Office.Working Conditions:Flexible to work weekends, holidays, and extended hours.On feet for extended periods.Fast-paced and customer-focused environment.Career Growth:With consistent performance, the Assistant Store Manager can progress to:Store ManagerArea/Regional ManagerVisual MerchandiserRetail BuyerFashion Brand Executive RolesMaild Id : - Ph No Job Types: Full-time, PermanentPay: ₹15, ₹35,000.00 per monthBenefits:Paid sick timePaid time offWork Location: In person

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