Senior Business Analyst

4 weeks ago

kochi, India NeST Digital Full time

Role: Senior Business Analyst

We are looking for a smart, proactive, and results-oriented Senior Business Analyst to build elegant solutions for the insurance industry's complex business domain and make our industry-leading products even better.


You will have the opportunity to make an impact and contribute to a complex application suite of products, mission-critical to insurance companies.

Our teams are lean, empowered, and collaborative. You'll work alongside intelligent colleagues who've checked their egos at the door. We've built a strong culture, and we're looking for engineers who can help us maintain it.


Objectives of this role

Stakeholder Engagement: Foster strong relationships with stakeholders to understand their needs and align business objectives with technology solutions.


Requirements Gathering: Lead the requirements gathering process to identify business needs and document functional and non-functional requirements accurately.


Data Analysis and Reporting: Utilize data analysis tools to generate insights that inform business decisions and track project performance metrics.


Process Improvement: Identify opportunities for process optimization and recommend solutions to enhance operational efficiency and effectiveness.


Documentation Standards: Establish and maintain documentation standards to ensure clarity and consistency in project deliverables


Change Management: Assist in change management initiatives to ensure smooth transitions for stakeholders and users when implementing new systems or processes.



Responsibilities

Requirements Elicitation: Engage with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of their needs.


Data Analysis: Analyse data trends and metrics to provide insights that inform business strategies and decision-making.


Process Mapping: Create and analyse process maps to identify inefficiencies and areas for improvement, recommending solutions to optimize workflows.


Project Leadership: Lead cross-functional teams in project initiatives, ensuring alignment between business objectives and technical implementation.


Documentation: Develop and maintain comprehensive documentation, including business requirements documents, use cases, process flows, and user manuals.


Stakeholder Communication: Act as a liaison between business stakeholders and technical teams, facilitating clear communication and understanding of project goals.


Testing and Validation: Oversee the testing process to ensure that solutions meet business requirements, including user acceptance testing (UAT) and validation of deliverables.


Change Management: Support change management efforts by preparing stakeholders for new systems and processes, providing training, and addressing any concerns.


Strategic Planning: Contribute to strategic planning sessions, providing insights and recommendations based on data analysis and market trends.


Risk Management: Identify potential risks associated with projects and propose mitigation strategies to ensure successful outcomes.


Continuous Improvement: Stay abreast of industry best practices and emerging technologies, recommending changes that enhance the organization's business analysis processes.



Qualifications


Educational Background

  • Bachelor’s Degree: Typically, in Business Administration, Finance, Information Technology, or a related field.
  • Master’s Degree (Optional): An MBA or relevant master’s degree can be advantageous.


Professional Experience:

  • Usually, 3+ years in business analysis in Life Insurance implementations, with demonstrated experience in leading projects.
  • Industry Knowledge: Familiarity with the specific industry (e.g., finance, healthcare, technology) relevant to the role.


Technical Skills:

  • Data Analysis Tools: Proficiency in tools such as Excel, SQL, or data visualization software (optional) (e.g., Tableau, Power BI).
  • Requirements Management Tools: Experience with tools like JIRA, Confluence, or similar platforms for tracking requirements and project management.
  • Process Mapping: Knowledge of process modeling techniques and tools (e.g., BPMN, Visio).
  • Certifications (Optional but Beneficial)

Soft Skills:

  • Communication Skills: Excellent verbal and written communication skills to convey complex information clearly to various stakeholders.
  • Problem-Solving: Strong analytical and critical thinking abilities to identify issues and propose effective solutions.
  • Leadership: Ability to lead teams and influence stakeholders effectively.
  • Interpersonal Skills: Strong relationship-building skills to foster collaboration across departments.

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