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Senior Business Analyst
3 months ago
Role: Senior Business Analyst
We are looking for a smart, proactive, and results-oriented Senior Business Analyst to build elegant solutions for the insurance industry's complex business domain and make our industry-leading products even better.
You will have the opportunity to make an impact and contribute to a complex application suite of products, mission-critical to insurance companies.
Our teams are lean, empowered, and collaborative. You'll work alongside intelligent colleagues who've checked their egos at the door. We've built a strong culture, and we're looking for engineers who can help us maintain it.
Objectives of this role
Stakeholder Engagement: Foster strong relationships with stakeholders to understand their needs and align business objectives with technology solutions.
Requirements Gathering: Lead the requirements gathering process to identify business needs and document functional and non-functional requirements accurately.
Data Analysis and Reporting: Utilize data analysis tools to generate insights that inform business decisions and track project performance metrics.
Process Improvement: Identify opportunities for process optimization and recommend solutions to enhance operational efficiency and effectiveness.
Documentation Standards: Establish and maintain documentation standards to ensure clarity and consistency in project deliverables
Change Management: Assist in change management initiatives to ensure smooth transitions for stakeholders and users when implementing new systems or processes.
Responsibilities
Requirements Elicitation: Engage with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of their needs.
Data Analysis: Analyse data trends and metrics to provide insights that inform business strategies and decision-making.
Process Mapping: Create and analyse process maps to identify inefficiencies and areas for improvement, recommending solutions to optimize workflows.
Project Leadership: Lead cross-functional teams in project initiatives, ensuring alignment between business objectives and technical implementation.
Documentation: Develop and maintain comprehensive documentation, including business requirements documents, use cases, process flows, and user manuals.
Stakeholder Communication: Act as a liaison between business stakeholders and technical teams, facilitating clear communication and understanding of project goals.
Testing and Validation: Oversee the testing process to ensure that solutions meet business requirements, including user acceptance testing (UAT) and validation of deliverables.
Change Management: Support change management efforts by preparing stakeholders for new systems and processes, providing training, and addressing any concerns.
Strategic Planning: Contribute to strategic planning sessions, providing insights and recommendations based on data analysis and market trends.
Risk Management: Identify potential risks associated with projects and propose mitigation strategies to ensure successful outcomes.
Continuous Improvement: Stay abreast of industry best practices and emerging technologies, recommending changes that enhance the organization's business analysis processes.
Qualifications
Educational Background
- Bachelor’s Degree: Typically, in Business Administration, Finance, Information Technology, or a related field.
- Master’s Degree (Optional): An MBA or relevant master’s degree can be advantageous.
Professional Experience:
- Usually, 3+ years in business analysis in Life Insurance implementations, with demonstrated experience in leading projects.
- Industry Knowledge: Familiarity with the specific industry (e.g., finance, healthcare, technology) relevant to the role.
Technical Skills:
- Data Analysis Tools: Proficiency in tools such as Excel, SQL, or data visualization software (optional) (e.g., Tableau, Power BI).
- Requirements Management Tools: Experience with tools like JIRA, Confluence, or similar platforms for tracking requirements and project management.
- Process Mapping: Knowledge of process modeling techniques and tools (e.g., BPMN, Visio).
- Certifications (Optional but Beneficial)
Soft Skills:
- Communication Skills: Excellent verbal and written communication skills to convey complex information clearly to various stakeholders.
- Problem-Solving: Strong analytical and critical thinking abilities to identify issues and propose effective solutions.
- Leadership: Ability to lead teams and influence stakeholders effectively.
- Interpersonal Skills: Strong relationship-building skills to foster collaboration across departments.
