ServiceNow Consultant

4 days ago

rajahmundry, India beBeeServicenow Full time

Job Title: Servicenow SpecialistLocation: RemoteShift: 2 PM – 11 PM ISTExperience: 4–6 yearsJob Overview:We are seeking an experienced Servicenow Specialist to join our team. The ideal candidate will have strong hands-on experience in CSM, ITSM, and HRSD modules.Key Responsibilities:Create workflows, incidents, cases, SLAs, and request management using Servicenow platform.Develop configurations in CSM, ITSM, HRSD modules to streamline business processes.Analyze data and create JSON-based structured datasets for automation/AI workflows.Data Analysis & Automation:Analyze business processes to identify areas of improvement.Create SQL queries to validate data and optimize business processes.Map business requirements into Servicenow enterprise scenarios.Collaboration & Communication:Work with cross-functional teams to deliver projects on time.Presentation skills are a must for this role.Required Skills:4–6 years of Servicenow experience.Strong knowledge of workflows, SLAs, cases, and knowledge modules.Excellent SQL and data analysis skills.Familiarity with Agile methodology is a plus.Benefits:This role offers a competitive salary and opportunities for growth and development.Apart from these benefits, we also offer a great work-life balance and a collaborative work environment.

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