Enterprise Technology Solution Designer

Technical Architect Job DescriptionA skilled technical architect is responsible for designing and delivering solutions to address specific business challenges. This role focuses on projects or functional areas within the broader enterprise framework, crafting technical solutions that meet immediate needs while fitting seamlessly into the organization's IT ecosystem.Key Responsibilities:Requirements Analysis & Solution Design: Engage with stakeholders to gather requirements and understand objectives. Translate business needs into technical designs and architecture for solutions, producing design documents or blueprints that outline how the solution will be implemented.End-to-End Architecture: Own the overall solution architecture for assigned projects or modules. This includes designing data models, workflows, and integrations for new implementations or enhancements, while ensuring compatibility with existing configurations and enterprise standards.Module Implementation: Lead the configuration and customization of modules to meet requirements. Oversee the development of features such as forms, workflows, business rules, client scripts, and UI pages, ensuring they are built according to best practices and are maintainable.Integration & Data Management: Design and implement integrations between systems. Utilize integration tools and APIs to enable data exchange and ensure the solution fits into the broader landscape without silos.Technical Leadership in Projects: Act as the technical lead for implementation teams. Provide guidance to developers and administrators, resolve design questions, and make decisions on trade-offs.Testing & Quality Assurance: Collaborate with QA teams and end-users to develop test plans. Participate in system testing and user acceptance testing, verifying that the solution meets functional requirements and performance expectations.Deployment & Support Transition: Plan and coordinate go-live activities for new features or modules. Create documentation for implemented solutions and conduct knowledge transfer sessions for operational teams or clients.Post-Implementation Optimization: Monitor solution performance and adoption after rollout. Proactively identify opportunities for improvement and provide recommendations for updates or refinements.Standards & Best Practices Compliance: Ensure all solutions adhere to best practices and coding standards. Contribute to developing internal best practice guides and reusable solution patterns.Collaboration & Communication: Work closely with project managers, business analysts, and other IT teams throughout the project lifecycle. Communicate architecture decisions and status updates to stakeholders.Required Skills and Qualifications:Advanced Experience: 15+ years of relevant experience, especially in leadership roles or consulting capacities.Diverse Module Experience: Experience with a broad range of ServiceNow modules and integrations. Implementing advanced features demonstrates versatility and ability to drive solutions in various domains.Certified Application Developer: ServiceNow Certified Application Developer (CAD) certification indicates ability to build custom scoped applications and advanced configurations.Industry or Domain Expertise: Experience tailoring ServiceNow solutions for specific sectors or functions shows adaptability and ability to drive solutions in unique scenarios.Project Leadership: Experience acting as a Solution Architect or Lead Developer in large-scale projects for global organizations demonstrates ability to handle complex requirements and work with distributed teams.Soft Skills: Demonstrated experience in roles requiring heavy collaboration, customer interaction, and change management.Benefits:Opportunity to Drive Solutions: As a technical architect, you will have the opportunity to design and deliver solutions that meet specific business challenges.Professional Growth: With experience in leading projects and working with distributed teams, you will have opportunities for professional growth and development.Collaborative Environment: You will work closely with project managers, business analysts, and other IT teams in a collaborative environment.Others:Continuous Learning: We encourage continuous learning and staying informed about ServiceNow's latest releases and best practices.Keyword: ServiceDesigner