Chief Client Officer

4 days ago

thiruvananthapuram, India beBeeCustomerSuccess Full time

Key Roles and Responsibilities:The Customer Success Manager plays a pivotal role in ensuring customer satisfaction, user retention, and overall business growth by preventing churn due to unfulfilled expectations.Responsibilities include:Monitoring feature adoption across customers to ensure higher engagement and maximize benefitsDriving product initiatives for increased feature adoption through periodic webinars and presenting new solutionsAdvocating on behalf of customers, driving the product roadmap to address evolving needsConstantly monitoring customer usage to identify areas requiring assistance and trainingHighlighting customer adoption and success stories within the larger organizationPresenting challenges faced by customers and reviewing the product roadmap to address tactical pain points to the product teamCoordinating with Sales and Onboarding teams to drive customer success from the start of their journeyProgram managing beta programs for new features and incorporating feedbackRequired Skills and Qualifications:The ideal candidate will possess:Strong understanding of customer pain points and ability to translate them into objective problemsAble to identify and prioritize the right problemsDeep understanding of the product development life cycleExperience with product management tools, processes, and ceremoniesPast experience in product management and customer managementDomain knowledge and experience with dental practice management systemsEffective coordination and stakeholder managementDevelopment and engineering team experience

  • Chief Technology Officer with Investment

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    thiruvananthapuram, India beBeeChief Full time

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  • Chief Technology Officer

    1 week ago

    Thiruvananthapuram, Kerala, India HiringSign Full time

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    1 week ago

    Thiruvananthapuram, Kerala, India Genrobotic Innovations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

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    1 week ago

    Thiruvananthapuram, Kerala, India Civilianz Full time ₹ 6,00,000 - ₹ 36,00,000 per year

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    2 days ago

    Thiruvananthapuram, Kerala, India Genrobotic Innovations Full time ₹ 7,50,000 - ₹ 18,00,000 per year

    The Chief Financial Officer (CFO) will be a key member of the executive team and will be responsible for overseeing all aspects of the company's accounting and financial functions. The CFO will play a crucial role in ensuring the accuracy and integrity of financial reporting while providing strategic financial guidance to support the company's growth and...

  • Chief Marketing Officer

    11 hours ago

    Thiruvananthapuram, Kerala, India Wayvida Full time

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  • Chief Financial Officer

    11 hours ago

    Thiruvananthapuram, India GENROBOTIC INNOVATIONS PVT. LTD Full time

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  • Chief of Staff to CEO

    7 hours ago

    Thiruvananthapuram, Kerala, India Muralya Dairy Products Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

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    2 weeks ago

    Thiruvananthapuram, Kerala, India Client of sureevents Full time ₹ 1,14,46,432 - ₹ 2,28,92,864 per year

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    4 days ago

    Thiruvananthapuram, Kerala, India Wayvida Full time ₹ 8,00,000 - ₹ 12,00,000 per year

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