Support Professional

7 days ago

thoothukudi, India beBeeSupport Full time

Customer Support SpecialistThe Customer Support Specialist role requires delivering exceptional customer experiences by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction.Key Responsibilities:Respond to customer inquiries via various channels.Provide accurate information about products and services.Handle customer complaints with professionalism and empathy.Identify customer needs and provide appropriate solutions.Troubleshoot issues and escalate complex problems as needed.Follow up with customers to ensure complete resolution.Assist customers with order placement, returns, and account updates.Maintain accurate customer records in CRM systems.Log all interactions, issues, and resolutions in the CRM.Prepare daily or weekly summaries of customer concerns and trends.Stay updated on product features, updates, and company policies.Educate customers on how to use products effectively.Collaborate with internal teams to resolve customer issues.Participate in team meetings and training sessions for continuous improvement.Required Skills & Qualifications:High school diploma or equivalent; associate degree preferred.Excellent verbal and written communication skills.Strong problem-solving and multitasking abilities.Basic computer skills; experience with CRM tools.Positive attitude and customer-centric mindset.

  • IT Support Professional

    2 weeks ago

    thoothukudi, India beBeeTechnical Full time

    Job Title: IT Support ProfessionalAs an IT support professional, you will provide exceptional technical assistance to users experiencing problems.Key Responsibilities:Respond to incoming requests for assistance via telephone, email, and/or chat.Troubleshoot, analyze, and resolve various technical issues.Document customer requests in the issue tracking...

  • IT Support Professional

    1 week ago

    thoothukudi, India beBeeTechnical Full time

    The IT Service Management role involves providing support for the Managed Services tool sets and supporting processes and procedures.Key responsibilities include daily operational support, managing ticket distribution to ensure timely handling of client access management requests.This position requires Subject Matter Expert (SME) support for the ITSM...

  • Tax Professional

    7 days ago

    thoothukudi, India beBeeProfessional Full time

    Job OpportunityWe seek a seasoned tax professional to support a CPA/tax firm during peak tax season.Key Responsibilities:Configure and manage UltraTax CS, including individual, corporate, and partnership returns.Optimize workflows across UltraTax CS, Practice CS, and FileCabinet CS.Resolve technical issues related to user performance, e-filing, forms,...

  • Environmental Professional

    2 weeks ago

    thoothukudi, India beBeeSustainability Full time

    Sustainability Manager Job SummaryWe are seeking a seasoned Sustainability Manager to lead our organization's environmental, social, and governance (ESG) initiatives. This role will drive sustainability across all markets by developing high-impact frameworks, overseeing ESG reporting, and supporting certification programs.Key ResponsibilitiesDevelop and...

  • Senior Software Support Professional

    6 days ago

    thoothukudi, India beBeeTechnical Full time

    Job OverviewThis is a role that requires the ability to diagnose and resolve complex application issues, as well as provide exceptional customer service. The ideal candidate will have a strong understanding of software applications and be able to troubleshoot technical problems.Key ResponsibilitiesServe as a subject matter expert for diagnosing and resolving...

  • Corporate Support Professional

    4 days ago

    thoothukudi, India beBeeEmployee Full time

    Human Resources AssistantJoin a dynamic organization in seeking an enthusiastic and dedicated intern to collaborate with the HR team on key projects.Key Responsibilities:Support Recruitment ProcessesAssist in Training Management and DevelopmentCollaborate in Launching New HR InitiativesDevelop Onboarding Programs for New EmployeesEnhance Employee Engagement...

  • Navigational Professional

    5 days ago

    thoothukudi, India beBeeMaritime Full time

    We are currently seeking a Marine Executive-Navigation professional to join our team. This role will play a crucial part in supporting our Team Leaders for smooth operations and maintaining the highest standards of safety and compliance.Key Responsibilities:Assist Leadership in day-to-day tasks and ad hoc jobs.Conduct quality and compliance...

  • Senior qa tester – selenium

    3 weeks ago

    Thoothukudi, India Tek Support Full time

    We are seeking a highly experienced QA Professional who began their career as a Selenium Automation Tester and has successfully transitioned into AI/ML Testing & Validation . The ideal candidate will have deep expertise in building automation frameworks and validating AI models, ensuring data accuracy, algorithm reliability, and responsible AI practices. Key...

  • Tax Advisory Professional

    2 weeks ago

    thoothukudi, India beBeeTax Full time

    Senior Associate/Assistant ManagerAs we expand our presence in the region, we are seeking skilled Chartered Accountants to join our Corporate Tax team.The roles are fully remote, allowing you to work from the comfort of your own home while being part of a dynamic and growing organization.As a Senior Associate or Assistant Manager, you will be responsible for...

  • Financial Services Professional

    1 week ago

    thoothukudi, India beBeeAccounting Full time

    Job OpportunityThis is a full-time, on-site role for an Accounting Trainee located in Delhi, India.The successful candidate will be responsible for assisting senior professionals with audit procedures and financial statement preparation, managing financial records, and ensuring tax compliance.Main Responsibilities:Support the team with audit procedures and...