IT Service Delivery Specialist
2 weeks ago
Service Delivery SpecialistThe Service Delivery Specialist will be responsible for providing technical support and managing ticket distribution to ensure timely handling of client access management requests.This role involves acting as a Subject Matter Expert (SME) with respect to technical design requirements, data concepts, mapping, and relationships for the IT Service Management system. The specialist is responsible for troubleshooting and resolving issues related to the ITSM Ticketing System, providing administrative support for users, roles, and groups, and maintaining and reviewing the effectiveness of ITSM processes.This position requires a solid background in supporting customer-facing systems and an understanding of IT service management principles and best practices. Key responsibilities include designing, developing, and configuring workflows, forms, scripts, and underlying logic in the ServiceNow platform, contributing to quality assurance strategy, collaborating on code integration/test/deployment, and regularly updating system plug-ins and applications for optimal performance and security.Key qualifications for this role include excellent communication and customer service skills, proven ability to learn, good understanding of ITIL methodologies, 2-3 years of IT service management industry experience, and experience working in the ServiceNow platform or similar tools.Responsibilities:Provide technical support and manage ticket distributionAct as a Subject Matter Expert (SME) on ITSM processesTroubleshoot and resolve ITSM Ticketing System issuesAdminister user roles and groupsMaintain and review ITSM process effectivenessRequirements:2-3 years of IT service management industry experienceExperience working in the ServiceNow platform or similar toolsExcellent communication and customer service skillsProven ability to learn and understand ITIL methodologies
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Service Delivery Specialist
2 weeks ago
pushkar, India beBeeServiceManagement Full timeKey role in service delivery involves implementing and supporting Service Management processes in SAP S/4HANA, configuring and customizing Service Orders, Service Contracts, Service Billing, and Resource Planning.ResponsibilitiesConfigure Service Management modules to optimize process efficiency.Integrate Service Management with other modules for streamlined...
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Service Delivery Expert
3 days ago
pushkar, India beBeeITSpecialist Full timeJob OverviewWe are seeking an IT Service Management Specialist to provide critical support for our Managed Services tool sets and processes.Troubleshoot and resolve technical issues related to Service Now.Deliver exceptional administrative support for users, roles, and groups.Develop and refine effective ITSM processes to ensure seamless service delivery.The...
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Customer Service Specialist
2 weeks ago
pushkar, India beBeeCustomerService Full timeAbout This RoleAs a Customer Service Specialist, you will be resolving customer issues, collaborating with teams, and delivering exceptional service to meet customer needs. You will manage customer interactions across various channels, ensuring timely resolutions and exceeding expectations.Main Responsibilities:Handle customer inquiries via support platforms...
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IT Service Delivery Manager
1 week ago
pushkar, India beBeeServiceDesk Full timeJob DescriptionAs a seasoned IT professional, you will play a pivotal role in managing service desks and application managers. With a strong background in user access management and controls, you will deploy operating systems and tools to set up service delivery tools, operations managers, and application managers.Key responsibilities include implementing...
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Tyre Field Services Specialist
1 week ago
pushkar, India beBeeTyreFieldServices Full timeJob Title: Tyre Field Services Specialist Job Description:Our team is looking for a skilled Tyre Field Services Specialist to join our organisation. As a key member of our tyre services team, you will be responsible for delivering exceptional service and support to our clients.Key responsibilities include:Providing expert advice on tyre-related matters,...
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Service Excellence Engineer
2 weeks ago
pushkar, India beBeeApplication Full timeSenior Application Support Specialist RoleAs a key member of the technical team, you will play a vital role in delivering projects that drive service excellence and availability.The position involves leading the delivery of initiatives that improve service quality, owning and orchestrating the triage, investigation, and resolution of complex technical...
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Client Service Delivery Lead
7 days ago
pushkar, India beBeeLeadership Full timeJob Title:Lead Client Support Manager to achieve high-quality service delivery.This role requires a seasoned leader who can effectively manage demanding clients, guide the support team, and work closely with internal teams to drive results.Key ResponsibilitiesManage and mentor the client support team to maintain consistent service quality.Handle escalations...
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Enterprise Delivery Specialist
1 week ago
pushkar, India beBeeProject Full timeJob DescriptionThe Senior Project Manager plays a pivotal role in overseeing the end-to-end delivery of technical and operational initiatives. This position serves as the central point of coordination across teams, ensuring that projects are planned, executed, and delivered in alignment with business objectives.ResponsibilitiesLead the full project lifecycle...
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High Performing Service Delivery Specialist
5 days ago
pushkar, India beBeePayment Full timeAbout usWe are a champion for businesses of all sizes, proud to be a fast-growing scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a level playing field where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and...
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International Trade Specialist
1 week ago
pushkar, India beBeeTrade Full timeInternational Trade Specialist Job Summary: We are seeking an experienced International Trade Specialist to develop and maintain our company's overseas business relationships. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of international trade policies and procedures. Key...