FB Ambassador

Primary Responsibilities

 Outlet Operation

         Perform opening/closing side duties as assigned and set all tables according to standards and procedures

        Deliver F&B services in accordance to departmental standards and procedures 

        Check on table setting cleanliness and side station preparation as per work station assigned prior to the start of operation 

        Greet all patrons warmly upon arrival at the door and escort them to the table 

        Ensure that all food & beverage are served according to service standard 

        Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) 

        Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready such that they arrive at the patrons table at the correct temperature 

        Try to remember individual patrons names and their preferences to extend a personalized service 

      Upsell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full 

        Thank all patrons for patronizing the outlet upon their departure

        Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area

        Collect food and beverage supply requisition ensure that the stock collected is as per requisition

        Report any complaints incidents or other irregularities to management

        Assist other Food & Beverage outlets with their operations during peak times or when required

Other Responsibilities

        Maintain complete knowledge of all F&B services contents & preparation methods outlets and hotel services/features

        Be well versed in hotel fire & life safety/emergency procedures

        Attend all briefings meetings and trainings as assigned by management

        Report for duty on time wearing clean and complete uniform at all times

        Maintain a high standard of personal appearance and hygiene at all times

        Perform other reasonable duties assigned by the Management of the Hotel

Remote Work :

No

Employment Type :

Fulltime