Leadership Role in Student Guidance

2 weeks ago


kannur, India beBeeCounselor Full time

Senior Counselor and ManagerWe are seeking a highly skilled Senior Counselor and Manager to join our team. As a Senior Counselor and Manager, you will be responsible for guiding prospective students through the counseling process, understanding their learning needs, and providing suitable course recommendations.Conduct in-depth counseling sessions with prospective students via telephone or online platforms.Understand candidates' educational background, career goals, and recommend relevant courses.Effectively track and follow up on leads to convert inquiries into enrollments.Maintain accurate records of student interactions within our CRM system.Provide detailed information about courses, fees, schedules, and learning outcomes.Ensure high levels of customer satisfaction through consultative approaches.Coordinate with internal teams to facilitate smooth enrollment and onboarding processes.Meet weekly and monthly counseling and conversion targets.Required Skills and Qualifications:Familiarity with regional languages, Hindi, and English is mandatory.Strong communication and interpersonal skills are essential.Ability to empathize with students and address their queries effectively.Sales-oriented mindset with the ability to achieve targets.Basic computer proficiency and experience with CRM tools.Preferred Background:Experience in Ed-Tech, Inside Sales, Tele sales, or Educational Counselling.Candidates with a proven track record of achieving sales/counseling targets.Benefits:Our organization offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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