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Graduate Trainee – Technology

1 month ago

ahmedabad, India Script Assist Full time

Job Title: Graduate Trainee – Technology & Operations

Location: Ahmedabad, India

Experience Level: Entry-Level (0-1 years)

English Language Skills: Outstanding English Required

Salary: Competitive, with growth potential based on performance


About Script Assist

Script Assist UK is a leader in digital healthcare solutions, providing a cutting-edge SaaS platform for medical cannabis prescription management. As we grow and expand our impact on healthcare across the UK, we’re building a talented team in Ahmedabad to drive client success and streamline operations. This is an ideal opportunity for recent graduates ready to kick-start their career with a dynamic and innovative company.


Role Overview

As a Graduate Trainee – Technology & Operations , you’ll gain exposure to various functions within our team, from client support and technical troubleshooting to project coordination and operations. This role is designed to give you hands-on experience, mentorship, and training, preparing you for a successful career in tech-driven environments. We’re looking for adaptable, motivated, and curious individuals with a willingness to learn and tackle new challenges.


Key Responsibilities

  • Client Support: Provide first-line assistance to clients, helping with basic technical queries, guiding them through platform setup, and ensuring a seamless experience.
  • Operations & Coordination: Assist in the day-to-day coordination of operations, working with different teams to streamline processes and improve efficiency.
  • Project Assistance: Support project managers with various tasks, including documentation, tracking project milestones, and communicating updates to relevant stakeholders.
  • Technical Troubleshooting: Learn to handle technical queries from clients, coordinating with the tech team to resolve issues and enhance user experience.
  • Documentation & Reporting: Maintain organised records of client interactions, troubleshooting logs, and project updates to ensure transparency and improve processes.
  • Learning & Development: Engage in continuous learning to develop skills in technical support, operations, client success, and SaaS technology.


About You

  • We’re seeking candidates who are eager to learn, open to feedback, and motivated to build a strong foundation in technology and operations. If you have a growth mindset and a keen interest in technology and client engagement, this role is for you


What You’ll Need

  • Educational Background: Bachelor’s degree in any field (Engineering, Business, Computer Science, or related fields preferred but not essential).
  • Technical Curiosity: Interest in learning basic troubleshooting and technical skills; prior experience with SaaS or web platforms is a plus.
  • Strong Communication Skills: Proficiency in English, with the ability to explain concepts clearly and effectively.
  • Adaptability: Willingness to handle varied tasks and work with different teams.
  • Problem Solving: An analytical approach and attention to detail, with a drive to improve processes and solve challenges.
  • Team Player: A collaborative attitude, with the ability to work well within a team and support multiple functions.


Why Join Script Assist?

  • Growth Potential: Receive hands-on training and mentorship, with opportunities to grow into specialised roles within the company.
  • Diverse Experience: Gain exposure to different functions and build a well-rounded skill set in technology, client support, and operations.
  • Innovative Environment: Work with a team committed to making a real impact in healthcare through technology.
  • Supportive Culture: Join a collaborative team that values learning, creativity, and professional development.


Ready to launch your career in technology and operations? Apply today and start your journey with Script Assist UK