Operations Process Manager

1 week ago

guntur, India beBeeserviceManagement Full time

Job OverviewWe are seeking a skilled Service Management Specialist to implement and support Service Management processes in SAP S/4HANA.This includes configuring and customizing S/4 Service Management modules such as Service Orders, Service Contracts, Service Billing, and Resource Planning. The ideal candidate will work closely with business users to gather requirements and translate them into system solutions.The specialist will integrate Service Management with other modules like SD, MM, FI, and CS, providing issue resolution, enhancements, and end-user training.A strong analytical and problem-solving skillset is required for successful implementation and support of Service Management processes.Excellent communication and client-facing skills are necessary to effectively collaborate with business users and stakeholders.Key responsibilities include:Process Implementation: Configure and customize S/4 Service Management modules.Integration: Integrate Service Management with other modules like SD, MM, FI, and CS.Support: Provide issue resolution, enhancements, and end-user training.To succeed in this role, the ideal candidate should have strong knowledge of Service Orders, Service Contracts, Billing, and Customer Interaction in S/4. Understanding of related modules is also essential.

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