Expert ServiceNow Solutions Architect

7 days ago

belgaum, India beBeeTechnical Full time

ServiceNow Technical LeadA key role within the IT department, responsible for designing and implementing ServiceNow solutions that meet business needs.Key Responsibilities:Gather requirements from stakeholders and translate them into technical designs for ServiceNow solutions.Own the overall architecture of ServiceNow solutions, including data models, workflows, and integrations.Lead the configuration and customization of ServiceNow modules to meet business requirements.Design and implement integrations between ServiceNow and other systems.Provide technical leadership on ServiceNow projects, ensuring quality standards are met through code reviews and testing.Collaborate with QA teams and end-users to develop test plans and verify solution functionality.Plan and coordinate go-live activities, create documentation, and conduct knowledge transfer sessions.Monitor solution performance and adoption, identifying opportunities for improvement.Desired Skills and Competencies:Leadership and Collaboration:Excellent communication skills to explain technical concepts in business-friendly terms.Strong leadership presence to guide developers and configuration specialists.Skilled in working with end-users and process owners to ensure delivered solutions meet their needs.Critical Problem-Solving:Creative problem-solving skills to troubleshoot issues on the ServiceNow platform.Enthusiastic about continuous learning, adapting to the platform's evolving features.

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