Service Delivery Professional

We are looking for a highly skilled and experienced Technical Service Delivery Professional to join our team. The ideal candidate will be responsible for delivering projects that improve service delivery, managing escalated product issues, and owning the triage, investigation, and resolution of complex technical issues.The selected individual will work...

IT Service Delivery LeadAt our organization, we're seeking an experienced IT service delivery lead to define and implement strategies for efficient and effective IT service delivery.ITIL framework) to optimize IT service delivery.Lead and manage a team of professionals, including Ops Managers, overseeing tool configuration, ensuring alignment with...

Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Service Delivery Specialist.Key Responsibilities:Customer Engagement: Respond to customer inquiries via phone, email, chat, or in-person. Provide accurate information about products and services. Handle customer complaints with professionalism and...

Job Description We are seeking a highly skilled Service Delivery Professional to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our clients. Develop and implement service delivery strategies to ensure high levels of client satisfaction.Liaise with internal technical staff to provide...

Transform Your Career with a Senior ITSM Leadership OpportunityJob OverviewDrive business growth and operational efficiency through the development and execution of strategies, policies, and procedures aligned with industry best practices.Lead and manage a team of professionals to ensure seamless delivery of IT services and alignment with organizational...

As a seasoned IT professional, you will be responsible for delivering exceptional support to clients through the Managed Services tool sets and supporting processes and procedures.You will oversee ticket distribution to ensure timely handling of client access management requests and provide Subject Matter Expert (SME) support for the ITSM ticketing...

Senior AEM Developer – Edge Delivery ServicesLocation : BangaloreMode : HybridAbout Allegion: At Allegion, we help keep people safe and secure where they live, work and visit. With more than 25 brands sold in almost 130 countries across the globe, we specialize in security around the doorway and beyond: everything from residential and commercial locks,...

Senior AEM Developer – Edge Delivery ServicesLocation : BangaloreMode : HybridAbout Allegion: At Allegion, we help keep people safe and secure where they live, work and visit. With more than 25 brands sold in almost 130 countries across the globe, we specialize in security around the doorway and beyond: everything from residential and commercial locks,...

Senior Support SpecialistAs a Senior Support Specialist, you will be a key contributor to the team responsible for delivering high-quality service and support.Develop and implement projects to enhance service deliveryAct as the primary point of contact for complex technical issues from various teamsInvestigate, resolve, and communicate effectively on...

Customer Service RepresentativeWe are seeking a highly motivated and skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues that may arise.To excel in this role, you should have...