Service Delivery Specialist
4 days ago
Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Service Delivery Specialist.Key Responsibilities:Customer Engagement: Respond to customer inquiries via phone, email, chat, or in-person. Provide accurate information about products and services. Handle customer complaints with professionalism and empathy.Issue Resolution: Identify customer needs and provide appropriate solutions. Troubleshoot issues and escalate complex problems to higher support levels. Follow up with customers to ensure complete resolution.Order & Account Management: Assist customers with order placement, returns, refunds, and account updates. Maintain accurate customer records in CRM systems.Documentation & Reporting: Log all interactions, issues, and resolutions in the CRM. Prepare daily or weekly summaries of customer concerns and trends.Product Knowledge: Stay updated on product features, updates, and company policies. Educate customers on how to use products effectively.Team Collaboration: Work closely with sales, technical support, and operations teams. Participate in team meetings and training sessions for continuous improvement.
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IT Service Delivery Specialist
2 weeks ago
junagadh, India beBeeITSM Full timeIT Service Delivery LeadAt our organization, we're seeking an experienced IT service delivery lead to define and implement strategies for efficient and effective IT service delivery.ITIL framework) to optimize IT service delivery.Lead and manage a team of professionals, including Ops Managers, overseeing tool configuration, ensuring alignment with...
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Cyber Service Delivery Specialist
1 week ago
junagadh, India beBeeServiceDelivery Full timeJob Description We are seeking a highly skilled Service Delivery Professional to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our clients. Develop and implement service delivery strategies to ensure high levels of client satisfaction.Liaise with internal technical staff to provide...
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Cloud Delivery Specialist
1 week ago
junagadh, India beBeeStrategic Full timeJob OverviewThe Cloud Delivery Specialist is responsible for providing strategic leadership and overseeing the successful execution of complex cloud, data, and analytics initiatives. This role ensures end-to-end delivery excellence by aligning business objectives, technical strategy, and resource planning across cross-functional teams.Key...
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IT Service Management Specialist
1 week ago
Junagadh, India Evlv Full timeTitle: IT Service Management Specialist (ITSM Specialist) Sector: IT & Services Consulting Location: Permanent Work From Home (Anywhere in India) Duration: 1 year - Renewable contract Working Hours: Monday to Friday, Eastern Standard Time Zone The IT Service Management Specialist will provide support for the Managed Services tool sets and supporting...
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IT Service Delivery Specialist
2 weeks ago
junagadh, India beBeeService Full timeAs a seasoned IT professional, you will be responsible for delivering exceptional support to clients through the Managed Services tool sets and supporting processes and procedures.You will oversee ticket distribution to ensure timely handling of client access management requests and provide Subject Matter Expert (SME) support for the ITSM ticketing...
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Tech Service Delivery Expert
1 week ago
junagadh, India beBeeSoftware Full timeSenior Support SpecialistAs a Senior Support Specialist, you will be a key contributor to the team responsible for delivering high-quality service and support.Develop and implement projects to enhance service deliveryAct as the primary point of contact for complex technical issues from various teamsInvestigate, resolve, and communicate effectively on...
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Healthcare Agile Delivery Specialist
1 week ago
junagadh, India beBeeAgile Full timeJob DescriptionWe are seeking a skilled Agile delivery specialist with strong business analysis expertise and a proven background in healthcare technology. The ideal candidate will lead the execution of multiple concurrent projects, drive requirement clarity, and partner closely with cross-functional teams.The role is accountable for sprint execution,...
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Expert Technical Service Delivery Professional
2 weeks ago
junagadh, India beBeeTechnical Full timeWe are looking for a highly skilled and experienced Technical Service Delivery Professional to join our team. The ideal candidate will be responsible for delivering projects that improve service delivery, managing escalated product issues, and owning the triage, investigation, and resolution of complex technical issues.The selected individual will work...
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IT Service Delivery Manager
3 days ago
junagadh, India beBeeTransformation Full timeTransform Your Career with a Senior ITSM Leadership OpportunityJob OverviewDrive business growth and operational efficiency through the development and execution of strategies, policies, and procedures aligned with industry best practices.Lead and manage a team of professionals to ensure seamless delivery of IT services and alignment with organizational...
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Senior IT Services Delivery Expert
1 week ago
junagadh, India beBeeServiceNowDeveloper Full timeServiceNow DeveloperThis role involves designing and developing solutions on the ServiceNow platform, including customization of applications such as ITSM and custom apps. The ideal candidate will have strong requirements gathering experience, programming expertise in Java or other functional programming languages, and demonstrated understanding of ITIL...