Nepali Customer Support Specialist Position

2 weeks ago


Koṭa, India beBeeCustomerSupport Full time

Nepali Customer Support ExpertAt our organization, Nepali-speaking customer support specialists play a pivotal role in delivering exceptional assistance to clients.This position involves:Providing superior customer service: Respond to client queries via calls, chats, and emails with active listening skills and empathetic responses.Resolving inquiries efficiently: Analyze client needs, offer accurate solutions, and document interactions in CRM tools.Maintaining high service quality: Ensure timely responses, meet performance metrics, and collaborate with internal teams to resolve complex issues.We seek an ideal candidate who has:Exceptional language proficiency: Proficiency in both Nepali and English is required.Strong communication skills: Ability to communicate effectively with clients and internal stakeholders.Problem-solving skills: Willingness to analyze client needs and provide accurate solutions.Basic computer literacy: Familiarity with CRM tools and basic computer applications.What We Offer:* Competitive compensation * Opportunities for growth and professional development * Collaborative work environment * Flexible working hours



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