QC Manager: POSM

Role Overview The QC Manager is responsible for maintaining the quality and technical accuracy of all POSM, print, OOH, packaging, merchandising, and promotional materials produced by suppliers across India. This role ensures production output meets brand guidelines, material specifications, technical accuracy, colour standards, and structural requirements. The QC Manager works closely with suppliers, sourcing, artwork teams, and account teams to identify risks early, prevent errors, and ensure consistent quality at all stages of production. Key Responsibilities 1. Quality Assurance Across All Production Stages Conduct pre-production, in-production, and post-production inspections for POSM, print, OOH, premiums, and packaging. Validate material quality, colour accuracy, finishing consistency, functionality, and structural integrity. Approve prototypes, mock-ups, digital and physical colour proofs, samples, and white values. Identify defects early and provide corrective guidance before mass production. 2. Technical Documentation & Specification Control Review artwork files, dielines, cutter guides, colour profiles, and print specifications. Validate supplier technical sheets, material specs, load tests, and structural designs. Ensure technical accuracy of all documents shared across internal teams and clients. Maintain detailed QC documentation for internal and audit purposes. 3. Supplier Collaboration & Capability Management Conduct supplier visits, capability assessments, and QC audits across India. Evaluate printing machinery, fabrication facilities, finishing processes, and production lines. Provide technical feedback to suppliers and ensure corrective actions are executed. Support sourcing with supplier capability mapping and risk assessments. 4. Issue Resolution & Escalation Management Lead root-cause analysis for production defects, reworks, delays, or spec mismatches. Implement CAPA (Corrective Action & Preventive Action) with suppliers. Escalate high-risk issues to sourcing and account teams promptly. 5. Cross-Functional Alignment Work with Artwork teams to address print feasibility and colour adjustments. Work with Sourcing to recommend alternative materials or processes. Partner with Account Teams to manage client expectations on quality, timelines, and approvals. Support Logistics with packaging and dispatch checks when required. 6. Operational Reporting & Governance Maintain QC logs, inspection checklists, audit sheets, and defect databases. Provide weekly QC reports, supplier performance analysis, and quality summaries. Support internal reviews with data on error trends, supplier performance, and risk areas. Requirements Experience 4–7 years in QC/QA for POSM, print, packaging, OOH, retail fixtures, or merchandising. Strong hands-on experience with India-based fabrication and print vendors. Experience with pre-press, printing technologies, colour management, and materials. Technical Skills Strong understanding of substrates, printing methods, colour science, inks, laminations, UV, die-cutting, welding, acrylic work, and fabrication processes. Ability to read and interpret dielines, cutter guides, and structural drawings. Strong documentation, testing, inspection, and audit skills. Soft Skills Strong communication in Hindi + workable English. High attention to detail, methodical, and precise. Calm under pressure with strong risk-mitigation instincts. Independent, accountable, and proactive. Summary (1-liner) A technical expert ensuring consistent quality across India’s POSM/print/OOH production ecosystem through rigorous inspections, documentation, supplier collaboration, and defect prevention.