Systems Diagnostic Engineer

Systems Diagnostic EngineerDescription -As a PC Diagnostics engineer, you will assist in expanding and delivering our next gen diagnostic's platform as a service (DPaaS).  A keen attention to detail, problem-solving abilities, and solid knowledge base are essential.  You will also work collaboratively with multi-faceted software engineering teams to deploy and grow our diagnostics library that adhere to our corporate securities standards. Help automate and streamline our operations and processes through enablement of diagnostics for service personnel and customers.  Troubleshoot and resolve issues in our dev, test and production environments.  A deep understanding of pc architecture and ability to continuously improve efficiency and effectiveness of our diagnostics service is paramount to delivering exceptional customer experience.Duties and ResponsibilitiesWork directly with the HP Software, HP Security and HP Diagnostics teams to continuously deliver DpaaS enhancementsAssist in design and implementation of DPaaS Architecture changes w/ our Diags ArchitectTest implemented diagnostics for effectivenessHandle code deployments in all environments through build release pipelinesMonitor metrics and develop ways to improveBrainstorm for new ideas and ways to improvement DPaaSConsult with peers for feedback during testing stagesMaintain day-to-day management and administration of projectsDocument and design various processes; update existing processesImprove infrastructure and application developmentFollow all best practices and procedures as established by companyKnowledge and skills – required:Demonstrate proficiency in the C++ & C# programming languageExperience with Windows desktop application developmentExperience with Git version control and githubExperience designing and developing large software applicationsExperience creating computer diagnostics tools would be beneficialExperience developing Windows and Linux applications would be beneficialExperience with software development tools, debuggers, source control, code analyzersExperience with Windows Service and Inter Process CommunicationExperience with Agile software development processEffective presentation, written communication, and verbal communication skillsFluent in spoken and written EnglishAbility to communicate in technical and non-technical terms to all levels of staffAbility to work independently against multiple deadlines and shifting prioritiesAble to take on additional tasks and responsibilities in order to accomplish team goalsStrong drive to improve, optimize, and identify opportunities for software qualityKnowledge and skills – nice to have:Experience with Visual StudioAWS services (API GW, VPC, SQS, Lambda, CloudFront, Kinesis)Experience in C++/WinRT would be extremely beneficialExtensive knowledge of computer architecture - x86, x64, or ARMExperience with Microsoft IDL 3.0 (Interface Definition Language) and RPC (Remote Procedure Call) protocolAzure services (Compute, Storage, Security)Security (HTTPS, SSL, TLS, PCT, IPsec, etc…SAFe Certification a plus.Education and Experience Required:Bachelor or Master's in Electrical Engineering, Computer Engineering, or Computer Science3-5 years of software development experienceJob -SoftwareSchedule -Full timeShift -No shift premium (India)Travel -Not SpecifiedRelocation -YesEqual Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"