Diagnostic Support Engineer
3 days ago
Diagnostic Support EngineerKey Responsibilities:24/7 Monitoring: Monitor DTC/CAN parameters at the Command Centre and raise tickets immediately when an issue is detected.Ticketing: Respond to triggered DTC/CAN alerts by creating internal tickets in the DMS system (with automation in phase 2).Customer Assistance: Provide Level 1 (L1) support over the phone, guiding customers/drivers to resolve minor issues.Critical DTCs: For vehicles with critical DTCs (e.g., "Service Now" category), guide them to the nearest dealer.Vehicle Breakdown: If a vehicle is immovable, or if further damage could occur, instruct the dealer to reach the vehicle's location.Issue Tracking: Coordinate with dealers to ensure the issue/ticket is resolved completely and in a timely manner.Management Reporting: Provide daily, weekly, monthly, and ad-hoc reports on vehicle issues and resolution status.KPI Tracking: Track and report KPI targets in the required format.Job Card Analysis: Conduct job card analysis, focusing on cost avoidance, analytics, and reporting for continuous improvementQualifications:Experience in customer support, vehicle service, or command centre operations.Strong problem-solving and communication skills for guiding customers and coordinating with dealers.Familiarity with DMS systems, ticketing tools, and vehicle diagnostics (DTC/CAN).Ability to work in a 24/7 environment and handle critical issues efficiently.Strong analytical skills for reporting and KPI tracking
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Diagnostic Requirements Engineer
3 weeks ago
Pune, India TATA Technologies Full timeJob Description Ownership and management of the delivery on time support for proto build and diagnostic/Flashing of EE componentsSkills .Should be skilled, experienced, and proficient in EE Proto build. .Electrical problems and issues diagnosis and resolution of vehicle Build .Should be able to handle E&E diagnosis by using Diagnostics Tools. .Proficient of...
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System Engineer
3 days ago
Bengaluru, India Siemens Full timeJob Description Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you Then it seems like you'd make an outstanding addition to our vibrant...
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Proto build
3 days ago
Pune, India TATA Technologies Full timeJob Description 2 to 5 years in Proto Electrical Support.Job Description: Electrical Proto Support Engineer Job Location - Pune, Sanand, India RequirementOwnership and management of the delivery on time support for proto build and diagnostic/Flashing of EE component s and WH assembly and coordination with CFT Skills : .Should be skilled, experienced, and...
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Junior Diagnostics Protocol Engineer
1 week ago
Bangalore - Asia Pacific, India, Karnataka, Bangalore Candidate Front Office Akka Group Full time ₹ 8,00,000 - ₹ 12,00,000 per yearGeneral information CategoryOPERATIONS - ENGINEERING/PRODUCTION Job titleJunior Diagnostics Protocol Engineer ContractPermanent contract Contractual hoursFull time Job description Build your brand. Tell your story. Take advantage of a rare opportunity to start from the ground up and build something great. We are looking for technology game changers to lead...
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Senior Diagnostics Protocol Engineer
1 week ago
Bangalore - Asia Pacific, India, Karnataka, Bangalore Candidate Front Office Akka Group Full time ₹ 12,00,000 - ₹ 36,00,000 per yearGeneral information CategoryOPERATIONS - ENGINEERING/PRODUCTION Job titleSenior Diagnostics Protocol Engineer ContractPermanent contract Contractual hoursFull time Job description Build your brand. Tell your story. Take advantage of a rare opportunity to start from the ground up and build something great. We are looking for technology game changers to lead...
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Pune, India Tata Technologies Full timeJob Description Role description Ownership and management of the delivery on time support for proto build and diagnostic/Flashing of EE componentsSkills Should be skilled, experienced, and proficient in EE Proto build. Electrical problems and issues diagnosis and resolution of vehicle Build Should be able to handle E&E diagnosis by using Diagnostics Tools....
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Bengaluru, India Tata Elxsi Full timeJob Description Tata Elxsi works with leading OEMs and suppliers in the automotive and transportation industries for R&D, design and product engineering services, right from architecture to launch and beyond. We bring together technologies that accelerate development & testing of connected, autonomous and electric cars & off-highway vehicle. Inviting You to...
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[Immediate Start] Assistant Sales Manager
3 weeks ago
Bengaluru, India DSS Imagetech Pvt Ltd Full timeJob Description Job Description Position Title: Senior Sales Executive / Assistant Manager Base Locations: Bangalore Division: Molecular Diagnostics About the company NeoDx Biotech Labs Pvt. Ltd., part of the DSS Group, focuses on innovation and precision in molecular diagnostics, offering advanced diagnostic kits and solutions for accurate disease detection...
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Pune, India Tata Technologies Full timeJob Description Role description 2 to 5 years in Proto Electrical Support.Job Description: Electrical Proto Support Engineer Job Location Pune, Sanand, India RequirementOwnership and management of the delivery on time support for proto build and diagnostic/Flashing of EE component s and WH assembly and coordination with CFT Skills : Should be skilled,...
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Support Engineer
1 week ago
India AideWiser SolTek Full timeJob Title: L3 Support Engineer Job Summary: The L3 Support Engineer provides expert-level technical assistance and resolves complex issues for clients. Working closely with customers, internal teams, and development engineers, you will ensure timely problem resolution and contribute to improving product usability. We seek a skilled professional to deliver...
