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Manager - Building Advisor Deployment Engineer
2 months ago
The role involves deploying Building Advisor(BA) software remotely by mapping customer assets(from BMS) and their associated points/related configuration in the platform.
This role is global in nature and requires attention to detail.
The ideal candidate is responsible for providing service support for our strategic accounts.
Below outlined are the desired experience and daily job roles for this profile: Desired Experience: Bachelor's or Master's degree in engineering or equivalent from a recognized university.
Training/hands-on experience in buildings management systems is a plus • Minimum 3+ years of experience with BMS and HVAC systems.
BMS system commissioning, service, or fault-finding is best suited. • Experience in troubleshooting BMS and its operational issues is desired. • Exposure with design, configuration, and selection of assets to the BMS system. • Experience in BMS protocols such as BACnet, oBIX, Modbus is desirable. • Simple and neutral communication skill is mandatory for this profile (Effectively communicate technical concepts to internal/external stakeholders, both verbally and in-writing). • Hand-on experience with EBO/Equivalent BMS software.
Daily Job roles • Remote Site Deployment The main responsibilities include : • Implement Schneider Electric Building Advisor offer remotely for our customers.
• Integrate customer BMS and cloud platform by mapping each asset and its associated points. • Set up the entire customer site configuration within the BA platform and commission the site. • Analyze analytics triggered from the site and finetune recommendations with help from on-site field experts. • Prioritize analytics findings based on comfort, maintenance concerns, and energy wastage. • Guide country Building Advisor SMEs/ staff through the Building Advisor deployment and commissioning process. • Provision for internal and external training • Provide level 1 and 2 technical support to customers on the BA platform. • Drive the complete BA onboarding process(Scope & SLA coverage, s/w deployment, status reporting and training). • Remote access to the customer BMS (If available) and all other information required for BA deployment. • Update customers on actions and strictly meet the project timelines.
Skills and Abilities • Understanding of building management systems and energy usage • Excellent knowledge of HVAC and control systems. • Good knowledge of BMS systems.
Exposure to EcoStruxure™ Building Operation a plus • Understanding of BacNet, LON, Modbus and other similar protocols .
• Commissioning and testing experience on-site is an added advantage. • Sound technical knowledge and capability around networking systems and computer systems Documentation and knowledge management • 100% adhere to team documentation and data management process • Use the existing knowledge base and other resources to assist the team find the correct resolution. • Update knowledge base and/or team resources with the site or contract-specific information, best practices, etc based on interactions • Ensure project-related documentation is updated regularly and status is communicated to the team and higher management.
Support & Training • Ensure training is completed in accordance with your employee development plan • Provide in house training/ knowledge share sessions for BA team based on learning. • Identify and implement system improvements. • Initiate your own training to maintain a thorough knowledge of the Schneider Electric and associated tools and resources, and customer specific tools and resources • Be a self-learner and drive the initiative. Main KPI's • Customer satisfaction • Time management and adherence to delivery schedules • Quality and accuracy of work • Meeting internal and external customer expectations Qualifications Bachelor's or Master's degree in engineering or equivalent from a recognized university. Training/hands-on experience in buildings management systems is a plus Minimum 3+ years of experience with BMS and HVAC systems.
BMS system commissioning, service, or fault-finding is best suited. Schedule: Full-time Req: 00909S
