Senior Remote Customer Support Specialist
3 days ago
Job DescriptionWe are seeking a skilled and compassionate Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to clients through phone, email, and chat interactions.Our ideal candidate is a strong communicator with excellent problem-solving skills, able to work effectively in a fast-paced environment and adapt to changing situations.The successful applicant will have a deep understanding of customer needs and preferences, with the ability to analyze complex issues and find effective solutions.Key Responsibilities:Communicate with customers via phone, email, and chat, demonstrating empathy and professionalism at all timesIdentify customer concerns and find effective solutions, aiming for first-contact resolution whenever possibleMaintain accurate records of customer interactions, transactions, and issues in our CRM systemCollaborate with other departments to resolve complex issues and improve customer satisfactionRequired Skills and Qualifications:Excellent customer service and communication skillsStrong problem-solving and analytical skillsAbility to multitask and prioritize workload in a fast-paced environmentExperience with CRM systems and contact center technologiesBenefits:Opportunity to work with a dynamic and growing companyComprehensive training program to enhance your skills and knowledgeA supportive and collaborative work environmentSchedule (US Shifts Only):Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Rotational ShiftsPacific Time - 9:30 p.m. - 6:30 a.m. IST, Rotational Shifts
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Remote IT Support Specialist
5 days ago
agra, India beBeeITSupport Full timeRemote IT Support SpecialistWe are seeking a skilled Remote IT Support Specialist to join our team. As a Remote IT Support Specialist, you will be responsible for assisting users with application issues on different OS platforms, deploying applications using tools like SCCM, Altiris, or Marimba, and managing printers and antivirus policies.The ideal...
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agra, India beBeeCustomer Full timeAutomotive Customer Service Representative Job DescriptionProvide exceptional customer service as an Automotive Customer Service Representative for a leading e-commerce retailer. Ensure customer satisfaction by addressing complaints and inquiries promptly, managing daily customer requests through a shared mailbox, and providing member support across multiple...
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Tech Support Specialist
7 days ago
agra, India beBeeTechnical Full timeWe are currently seeking a Tech Support Specialist to join our global team.About the RoleThis is an exciting opportunity for a motivated and skilled professional to provide exceptional technical support to our global clients. As a Tech Support Specialist, you will be responsible for troubleshooting and resolving complex technical issues in a timely and...
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Customer Service Specialist
5 days ago
agra, India beBeeCustomer Full timeJob Title: Customer Service SpecialistJob Description:We are seeking an exceptional customer service specialist to provide top-notch support to our customers. This role requires a highly motivated individual with excellent communication skills and a passion for delivering outstanding customer experiences.This position involves responding to customer...
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Remote Link Building Specialist Needed
5 days ago
agra, India beBeeLinkBuilding Full timeRemote Link Building Specialist NeededWe are seeking a skilled and experienced Remote Link Building Specialist to join our team. The ideal candidate will be responsible for executing link building strategies, fostering relationships with website administrators, and securing backlink opportunities for our clients.Key Responsibilities:Develop and implement...
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agra, India beBeeIncident Full timeCustomer Support Specialist: Incident Management RoleWe are seeking a seasoned Customer Support Specialist to assume the role of Major Incident Manager. As part of our Customer Support Services (CSS) team, you will be the driving force behind legendary support that delights customers and deepens their loyalty to the brand.This key position entails leading...
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Remote Technical Support Specialist
7 days ago
agra, India beBeeComputing Full timeAs a skilled professional in end user computing, you will play a key role in providing remote technical assistance to our clients.This includes assisting users with day-to-day application issues, deploying applications, managing printers, antivirus policies, and VPN administration.You will be responsible for understanding patch management concepts and...
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agra, India beBeeTechnical Full timeJob Title: Senior Technical Specialist for Payroll Data ManagementThe role involves technical development and support with a minimum of 8 years' experience in the payroll area.Responsibilities include developing and supporting data extracts, updating templates, and providing development and support for business intelligence and reporting tools.Expertise is...
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Oracle Technical Support Specialist
14 hours ago
agra, India beBeeTechnical Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and assistance to our clients.The ideal candidate will have proven experience in Oracle EBS R12 Tech Support, specifically across...
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Home Based Voice Support Professional
7 days ago
agra, India beBeeCustomerSupport Full timeJob Description:As a Remote Voice Support Specialist, you will provide world-class customer support to US-based clients from the comfort of your own home. This contract position is ideal for professionals who are fluent in English and have excellent communication skills.Handle inbound and outbound customer calls professionally.Provide clear, polite, and...
