Service Now Developer
1 month ago
About us: Creospan is a subsidiary of Creospan Inc., our parent company, headquartered in Chicago, IL. From our humble beginnings in 1999 with just a handful of employees and a mission to help our clients leverage emerging web technologies to build next-generation products technology has changed dramatically, yet our curiosity has remained constant. Our expertise spans across Telecom, Technology, Manufacturing, Ecommerce, Insurance, Banking, Transportation, and Healthcare domains.
Service Now Engineer/Developer
Full time-- Creospan
Hybrid Positions
Hyderabad/Pune/Chennai
Job Overview: We are seeking a skilled ServiceNow Engineer with extensive experience in designing, developing, and administering ServiceNow applications. The ideal candidate will have a strong technical background in ITSM and CSM, with a proven track record of customizing and optimizing ServiceNow to meet business needs.
Key Responsibilities:
- Design, develop, and customize ServiceNow applications, including Service Catalog, Incident Management, Change Management, and other ITSM modules.
- Utilize JavaScript to create and manage Business Rules, Client Scripts, UI Policies, and UI Actions for seamless user experiences.
- Collaborate with stakeholders to gather requirements and translate them into effective solutions.
- Develop and configure workflows, forms, and business logic using Agile methodologies.
- Perform integrations with external systems using REST and SOAP web services.
- Manage data through tables, import sets, and update sets, ensuring data integrity and security.
- Create and modify reports and dashboards for better visibility into service performance.
- Provide production support and troubleshooting for existing applications and processes.
- Document technical processes, configurations, and customizations for knowledge sharing.
Qualifications:
- Bachelors or Masters degree in Electrical, Electronics, Computer Engineering, or a related field.
- 7+ years of experience in ServiceNow development
- ServiceNow Certified Application Developer certification
- Proficient in JavaScript and familiar with HTML, CSS, AJAX, and jQuery.
- Strong knowledge of ServiceNow modules, including Service Catalog, Incident, Problem, Change Management, Asset, and more.
- Experience with ITIL processes and methodologies.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Strong problem-solving skills and attention to detail.
Preferred Skills:
- Familiarity with SD-WAN, Load Balancing, and Internet Protocol Suite (TCP/IP).
- Experience in configuring mail notifications, scheduled jobs, and UI customizations.
- Knowledge of Agile/SCRUM methodologies.
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