Digital Adoption Platform Lead

7 days ago


kozhikode, India beBeeDigitalAdoption Full time

About this role:We are seeking an experienced Digital Adoption Platform (DAP) leader to spearhead our Training as a Service (TaaS) consulting team. As a dual leadership and client-facing role, you will coach and mentor a team of DAP specialists while partnering with enterprise clients to shape, design, and execute their digital adoption strategies.Key responsibilities:Lead and develop a high-performing team of Instructional Designers and DAP Content DevelopersProvide coaching, feedback, and career development guidance to build team capability and confidenceFoster a culture of innovation, quality, and continuous improvementOversee workload, prioritization, and performance, ensuring client deliverables meet the highest standardsAct as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approachFacilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignmentTranslate client business needs into actionable DAP strategies and scalable adoption frameworksBuild strong, long-term relationships with client leadership teamsProvide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applicationsEnsure solutions align with client adoption goals and integrate seamlessly into their digital ecosystemsReview and guide solution design, ensuring user-centric and outcome-focused approachesPartner with project managers to monitor progress, risks, and outcomesStay current on DAP innovations and advise clients on emerging trendsMentor junior consultants and developers on consulting skills as well as technical best practicesBuild a team of DAP Consultants



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