Travel Operations Coordinator

4 days ago

madurai, India beBeeCustomer Full time

Flight Operations Associate - US Travel ProcessRemote Location: IndiaAbout Us:We offer a global travel experience for international travelers. We are expanding our remote operations and looking for talented individuals to join our team.Job Responsibilities:Handle inbound/outbound calls and assist customers with flight bookings, changes, and queries.Ensure excellent customer service through clear communication and problem-solving.Maintain accurate records in CRM systems and follow company processes.Upsell ancillary services (baggage, seats, insurance, hotels) where applicable.Requirements:Strong proficiency in spoken and written English, with the ability to communicate clearly with customers.Experience in Customer Service, Support, or related roles.Skills in ensuring customer satisfaction and enhancing customer experience.Excellent communication and interpersonal skills.Ability to multitask and manage time effectively.Proficiency in using customer service software and tools.High school diploma or equivalent; a college degree preferred.What We Offer:Competitive salary.Permanent Work From Home opportunity.Attractive incentives on performance and upselling.Training and career growth opportunities.A chance to work with an international travel brand.

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