Chief Cyber Security Operations Officer

4 days ago


lucknow, India beBeeCybersecurity Full time

We are seeking a seasoned Service Delivery Manager to oversee the delivery of our Security Operation Centre (SOC) services. The ideal candidate will possess a strong understanding of IT service management principles and experience in managing large-scale projects.Job DescriptionThe Service Delivery Manager will be responsible for ensuring that all clients receive exceptional service, with a focus on delivering high-quality outcomes. This includes:Developing and maintaining strong relationships with clients;Overseeing the planning, execution, and closure of all projects;Collaborating with internal stakeholders to identify opportunities for growth and improvement;Managing and mitigating risks associated with client projects;Providing regular reporting and updates to clients on project progress;Evaluating the effectiveness of current processes and procedures, and implementing improvements as needed.Required Skills and QualificationsTo be successful in this role, candidates should possess the following skills and qualifications:A minimum of 5 years' experience in service management, with a focus on IT service management;Experience in managing large-scale projects, including budgeting, scheduling, and resource allocation;Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with clients and internal stakeholders;Proven experience with incident response, problem management, and change management;Familiarity with ITIL service management frameworks and methodologies;Demonstrated ability to work independently, with minimal supervision, and as part of a team.BenefitsThis is an excellent opportunity for a motivated and experienced service delivery professional to join our dynamic team. Benefits include:A competitive salary and benefits package;Ongoing training and development opportunities;The chance to work with a variety of clients and projects;A dynamic and supportive work environment.



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