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Communications Manager
2 weeks ago
Position Overview
RxBenefits seeks a dynamic Communications Manager to lead communications for our growing
Global Collaboration Center (GCC) in Hyderabad, India. The role will be based in Hyderabad
and will oversee all internal and external communications, including employee communications
and engagement, executive communications, event management, social media, media
relations, and content creation.
This role demands initiative, urgency, and accountability, with the ability to pivot seamlessly
between projects while meeting deadlines. The Communications Manager will identify and
execute communications, content, and storytelling needs, supporting overall company goals
through strong collaboration and relationship-building.
This role will report to the Associate Director of Operations in Hyderabad, with a dotted-line
reporting relationship to the Director of Internal Communications in the United States to ensure
alignment with RxBenefits’ corporate brand and communications strategies.
Essential Job Responsibilities:
Develop and manage an integrated communications strategy for the GCC team and
office, inclusive of all internal and external communications for the GCC team
Write, edit, and distribute internal communications such as emails, newsletters, talking
points, HR updates, intranet stories, blogs, videos, etc.
Partner with GCC site lead on executive communications, including talking points and
presentations
Coordinate local communications events, such as town halls, employee meetings, and
virtual events with RxBenefits colleagues in the United States
Coordinate closely with Corporate Communications to cascade corporate messages to
the GCC team, personalizing and editing as needed for local audience needs
Manage local social media, including LinkedIn profile and content strategy, and any
other relevant local social media platforms
Manage local external communications, including media relations and partnering with
HR on recruitment activities
Creative storytelling for both internal and external audiences, across different channels
Share employee news, stories, and photos with the Corporate Communications team for
inclusion in company-wide communications, as appropriate
Ensure alignment with corporate brand, messaging, style guidelines, and best practices
Track metrics for insights and continuous improvement
Required Skills and Experiences:
Proficiency in Microsoft Office suite (Word, PowerPoint, Excel), Canva, Outlook, and
Teams
Proficiency in social media tools, especially LinkedIn
Basic knowledge of Google Analytics, digital advertising channels, and search engine
optimization (SEO)
Creative, corporate, and business writing
Creative thinking
Executive presence
Event planning and management, including in-person town halls and virtual events
Excellent project management skills
English language proficiency
Knowledge of Associated Press (AP) style
Qualifications:
Degree in communications, journalism, or related field
8-10 years of experience in communications
Pharmacy or health insurance industry experience preferred
Ability to create compelling content for different audiences and across different channels
Ability to both think strategically and own tactical delivery of communications
Ability to work non-standard business hours [need to work with HR on work schedule
and expectations]
