Senior Test Lead

21 hours ago

bangalore district, India Birlasoft Full time

Job Title: Senior Test Lead – Sales - CRM Platform - Microsoft D365

Location: [Bangalore]

Employment Type: Full-Time

Experience Level: 10 + years in QA/UAT, with 3+ years in Sales - CRM and - Sales platform testing

Job Summary

We are seeking a Senior Test Lead to lead the User Acceptance Testing efforts for our Sales - CRM Platform - Microsoft D365 and - Sales systems. This role ensures that the platform meets business requirements and delivers a seamless experience for Sales - CRM teams and end-users. The ideal candidate will collaborate with business analysts, developers, QA teams, and stakeholders to validate end-to-end functionality before production release.

Key Responsibilities

UAT Strategy & Planning

Define UAT scope, objectives, and success criteria aligned with Sales - CRM workflows.

Develop UAT test plans, schedules, and resource allocation.

Coordinate with business stakeholders to align testing goals with Sales - CRM operations.

Test Case Management

Oversee creation and execution of test cases based on business requirements.

Ensure coverage of critical Sales - CRM processes (e.g., lead management, opportunity tracking, quote generation , - Sales , CRM integrations).

Team Leadership

Lead and mentor UAT testers and business users.

Coordinate cross-functional testing efforts and manage dependencies.

Defect Management

Track, analyze, and escalate defects.

Collaborate with development and QA teams for resolution.

Environment & Data Setup

Ensure UAT environment mirrors production.

Manage test data preparation and validation.

Compliance & Documentation

Ensure adherence to regulatory standards (e.g., GDPR, SOX).

Maintain documentation of test results, issues, and resolutions.

Required Skills & Qualifications

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Strong understanding of Sales - CRM Platform - Microsoft D365s (e.g., Sales - CRMforce, - Sales)

Experience with JIRA , Confluence , TestRail , or similar tools.

Working experience on - Sales setup, configuration and validation

Familiarity with Agile, Scrum methodologies.

API Integration testing

Excellent analytical, problem-solving, and communication skills.

ISTQB, PMP, or similar certifications preferred.

Preferred Experience

2+ years in UAT/Test Management roles.

Experience in testing CRM workflows and third-party integrations and API

Exposure to mobile and web-based Sales - CRM tools.

Knowledge of automation tools and frameworks is a plus.

  • Lead Test Engineer

    22 hours ago

    bangalore district, India Birlasoft Full time

    About Birlasoft: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla...

  • Senior Test Lead

    1 week ago

    Bangalore, India Birlasoft Full time

    About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified...

  • Senior test lead

    4 days ago

    Bangalore, India Birlasoft Full time

    Job Title: Senior Test Lead – Sales - CRM Platform - Microsoft D365 Location: (Bangalore) Employment Type: Full-Time Experience Level: 10 + years in QA/UAT, with 3+ years in Sales - CRM and - Sales platform testing Job Summary We are seeking a Senior Test Lead to lead the User Acceptance Testing efforts for our Sales - CRM Platform - Microsoft D365 and...

  • Senior test lead

    4 days ago

    Bangalore, India Birlasoft Full time

    About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA...

  • API Automation Test Lead

    18 hours ago

    bangalore district, India Cognizant Full time

    About the job: What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world,...

  • Senior Test Lead

    1 week ago

    bangalore, India Birlasoft Full time

    Job Title: Senior Test Lead – Sales - CRM Platform - Microsoft D365Location: [Bangalore]Employment Type: Full-TimeExperience Level: 10 + years in QA/UAT, with 3+ years in Sales - CRM and - Sales platform testingJob SummaryWe are seeking a Senior Test Lead to lead the User Acceptance Testing efforts for our Sales - CRM Platform - Microsoft D365 and - Sales...

  • Senior Test Lead

    1 week ago

    Bangalore, India Birlasoft Full time

    Job Title: Senior Test Lead – Sales - CRM Platform - Microsoft D365 Location: (Bangalore) Employment Type: Full-Time Experience Level: 10 + years in QA/UAT, with 3+ years in Sales - CRM and - Sales platform testing Job Summary We are seeking a Senior Test Lead to lead the User Acceptance Testing efforts for our Sales - CRM Platform -...

  • Senior Test Lead

    1 week ago

    bangalore, India Birlasoft Full time

    About Birlasoft:Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA...

  • Senior Test Lead

    1 week ago

    Bangalore, India Birlasoft Full time

    About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified...

  • Senior Test Lead

    1 week ago

    bangalore, India HCLTech Full time

    Key Responsibilities1. Plan, design, and execute test strategies for cloud applications, ensuring comprehensive testing coverage.2. Implement and maintain automated testing frameworks for efficient and reliable testing processes.3. Lead and mentor the testing team to deliver high-quality results within the stipulated timelines.4. Collaborate with cross...