Retail Store Manager

Company OverviewReliance Retail, India's largest and most profitable retailer, offers a diversified omni-channel presence with integrated store concepts, digital, and new commerce platforms. With over 15,000 stores across 7,000+ cities, Reliance Retail serves a customer base of more than 193 million, providing superior quality products and an unmatched shopping experience.Job OverviewThe Retail Store Manager position at Reliance Retail is a full-time, senior-level role based in Hingoli, Maharashtra. The ideal candidate will have 7 to 10 years of relevant experience in retail management (FMCG/Retail/QSR). This role involves overseeing store operations, ensuring customer satisfaction, and driving sales growth while managing a dynamic team. The position demands exceptional problem-solving skills and strategic planning capabilities.Qualifications and SkillsProven ability to lead and inspire a team to achieve store operational goals and enhance overall performance.Expertise in inventory management to ensure optimal stock levels, reducing shrinkage and optimizing sales opportunities.Strong customer service skills with a focus on creating a pleasant shopping experience to drive customer loyalty and repeat business.Experience in sales forecasting to anticipate market needs and translate that into strategic actions for revenue growth.Comprehensive understanding of retail operations to streamline processes and improve store efficiency.Proficiency in profit and loss management to optimize financial performance and cost efficiency for the store.Ability in store management, including layout planning and visual merchandising, to enhance the shopping environment.Drive local events and promotions as per marketing calendar.Understanding of FMCG products and market trends to align store offerings with consumer demands and ensure competitiveness.Roles and ResponsibilitiesOversee daily store operations, ensuring compliance with company policies, and foster a positive customer-centric environment.Lead, mentor, and motivate the sales team to achieve set targets and enhance their professional growth and productivity.Monitor inventory levels, manage stock counts, and address any discrepancies promptly to maintain adequate supply.Analyze sales data and market trends to create action plans, boosting store sales and taking corrective measures as needed.Develop and implement store promotions and events that align with brand objectives to drive traffic and increase sales.Implement and uphold visual merchandising principles to provide a compelling and visually appealing store layout.Build and maintain strong relationships with customers by resolving grievances and ensuring high levels of customer satisfaction.Manage budgetary controls, optimize store expenses, and maintain profitability by achieving financial targets and KPIs.Drive sales, margin, shrink control, inventory management, and cost optimization.