Email Support Representative

2 weeks ago


new delhi, India Venture Smarter Full time

The Role: Company: Venture SmarterLocation: Work From Home (Remote)Employment Type: Full-TimeSalary: $800 – USD 1,000 per month (depending on experience)Role Overview:We are seeking a detail-oriented and empathetic Email Support Representative to join our customer service team. Your primary responsibility will be to handle customer inquiries via email, ensuring timely, accurate, and professional responses.Key Responsibilities:Respond to customer emails promptly and professionallyProvide accurate information and solutions to customer inquiriesEscalate complex issues to the appropriate department when necessaryMaintain records of customer interactions and resolutionsFollow company guidelines and maintain a high standard of serviceBenefits:Competitive monthly salaryFlexible work schedule within set hoursFully remote positionOpportunities for training and career advancementVenture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you'll know we're the place to be.Ideal Profile: Qualifications:Excellent written communication skills in EnglishStrong attention to detail and organizational skillsAbility to work independently and manage time effectivelyPrevious customer service or email support experience preferredReliable internet connection and a quiet workspaceWhat's on Offer?Flexible working optionsOpportunity to make a positive impactWork alongside & learn from best in class talent



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