Wercatalyst | Team Lead

6 days ago

surat, India Wercatalyst Full time

Position Title: Team Leader

Location: Surat

Department: Logistics Operations

Reports To: State Head

Employment Type: Full time

Job Overview:

We are seeking a highly motivated and dedicated Team Leader to manage a team in our logistics

operations. The ideal candidate will oversee daily logistics activities, ensuring the timely, efficient, and

accurate delivery of goods and services. This role involves supervising a team, optimizing operational

processes, ensuring compliance with safety and regulatory standards, and driving continuous

improvement. The Team Leader will be a key player in maintaining smooth operations while

motivating the team and fostering a collaborative work environment.

Key Responsibilities:

1. Team Management:

a) Supervise, guide, and lead a team of logistics staff to ensure productivity, efficiency, and

high standards of service.

b) Provide regular coaching, training, and development opportunities to improve team

performance.

c)

Delegate tasks effectively and monitor daily activities to ensure smooth workflow.

d) Conduct performance evaluations, provide constructive feedback, and implement

performance improvement plans as needed.

2.

Logistics Operations:

a)

Ensure that logistics operations are conducted in line with organizational goals and target

provided.

b) Monitor parcel levels and assisting in managing riders to prevent shortages or excesses.

c)

Coordinate with various departments.

d) Recruit riders through a variety of innovative and effective methods.

3.

Process Improvement:

a) Continuously identify and implement improvements in processes to increasing riders and

enhance performance.

b) Develop and enforce standard operating procedures (SOPs) for the team.

c)

Monitor key performance indicators (KPIs) related to logistics and implement corrective

actions where necessary.

4.

Communication & Coordination:

a) Serve as the main point of contact between the riders and upper management.

b) Facilitate clear communication among all team members and other departments to ensure

smooth operations.

c)

Collaborate with external partners such as vendors to ensure the timely delivery of goods.

5.

Reporting and Documentation:

a)

Maintain accurate records of operations, including rider details and team performance.

b) Prepare daily, weekly, and monthly reports on team performance, productivity, and key

operational metrics.

Key Skills & Qualifications:

1.

Experience:

a) 3+ years of experience in a logistics or supply chain management role.

b) Proven experience managing teams, ideally in a fast-paced logistics or warehouse

environment.

2.

Leadership Skills:

a) Strong team management and leadership skills with the ability to motivate and develop

team members.

b) Ability to delegate tasks effectively and manage multiple priorities under tight deadlines

3.

Operational Expertise:

a) Strong organizational skills and attention to detail.

4.

Problem Solving & Decision Making:

a) Ability to analyze and solve operational challenges quickly and effectively.

b) Proactive approach to identifying opportunities for process improvement.

5.

Health & Safety Awareness:

a)

Indepth knowledge of safety and regulatory standards in the logistics sector.

b) Ability to implement and enforce safety protocols across the team.

6.

Communication Skills:

a)

Excellent verbal and written communication skills to interact with team members,

management, and external stakeholders.

b) Ability to give clear instructions, manage conflicts, and facilitate effective communication

within the team.

7. Technical Skills:

a)

Proficient in Microsoft Office, such as Excel or Word.

8.

Flexibility & Adaptability:

a) Willingness to work flexible hours, including evenings and weekends if needed.

b) Ability to adapt to changing priorities in a dynamic logistics environment.

Education:

High school diploma or equivalent; a degree in logistics, supply chain management, business

administration, or a related field is a plus.

Working Conditions:

 Ability to work in a fast-paced environment focusing on team performance and operational

efficiency.

 Availability to work flexible hours, including weekends and evening shifts, depending on

operational needs.

Compensation & Benefits:

Competitive salary based on experience.

Performance-based bonuses and incentives.

Health and wellness benefits.

Opportunities for career advancement and professional development.

This position offers an exciting opportunity for a motivated individual with strong leadership abilities

to contribute to the success of our logistics operations. If you have the drive to lead a team in a

fast-paced environment and are committed to operational excellence, we encourage you to apply

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