Kexlin Software Solutions Pvt Ltd. | Site Reliability Engineer
1 week ago
Job Title : Site Reliability Engineer (SRE) – Production Support
ECMS ID : PGT030
Location : Chennai
Assignment Duration : 3 months
Shift Timing : 2 PM - 11 PM IST (2nd Shift)
Salary:20lpa to 2
Client Name: T- MOBILE
Experience: 10+years
Relavent Experience:8-10 years
Roles and Responsibilities: Technical Responsibilities: Production Support : Provide support for production environments, ensuring system availability and reliability. Must have expertise in production debugging .
Splunk : Write and optimize Splunk queries for log analysis and monitoring to track production health and troubleshoot issues.
Grafana : Design and create Grafana dashboards to monitor system performance and visualize key metrics for production support.
Communication: Client Interaction : Must have client-facing experience , ensuring effective communication of issues, resolutions, and status updates.
Written Skills : Excellent written communication skills for emails and on-channel messages to communicate clearly with both clients and internal teams.
Behavioral Expectations: Proactive Reporting : Take initiative in identifying potential issues and reporting them in a timely manner.
Team Collaboration : Work collaboratively with offshore teams to ensure the timely completion of tasks and seamless execution of production support activities.
Mandatory Skills: Splunk : Must have experience in understanding and writing Splunk queries .
Grafana : Proficient in Grafana for creating and interpreting dashboards.
Production Support : Must have experience in Production Support roles with strong debugging skills.
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