Customer Service Representative

7 days ago


bareilly, India beBeeCustomerService Full time

Customer Service RepresentativeCookd is a digital-first FMCG brand reimagining how India cooks. We create smart food innovations like All-in-One Masala Mixes developed by professional chefs and deliver to customers worldwide.We are looking for a customer-focused individual to join our team. If you have excellent communication skills, strong problem-solving abilities, and experience in handling customer inquiries, we want to hear from you.Key Responsibilities:Provide exceptional customer service via phone, email, or chat.Analyze customer feedback to identify areas of improvement.Collaborate with cross-functional teams to ensure timely product delivery and efficient resolution of customer queries.Required Skills and Qualifications:3-5 years of customer handling experience.Excellent verbal and written English communication skills.Strong customer-handling and problem-solving abilities.Benefits:A dynamic work environment with opportunities for growth and development.A competitive salary package.A comprehensive benefits program including medical, dental, and vision coverage.Others:A positive attitude, empathy, and customer-first approach are essential for success in this role.



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