Customer Service Representative

2 days ago


Bareilly, India Ubique Systems Full time

Role: Customer Delight ExecutiveExperience: Fresher -3 Years Location: Bangalore (JP Nager)Work Mode: Work From OfficeJob Description – Customer Delight ExecutiveLocation: BangaloreIndustry: Electronics Retail (Mandatory)About the RoleWe are looking for an enthusiastic and customer-focused Customer Delight Executive to join our dynamic electronics retail team. The ideal candidate will have prior experience in electronics retail and a passion for delivering exceptional customer experiences.Key ResponsibilitiesGreet customers warmly and ensure an engaging and delightful in-store experience.Understand customer needs and recommend suitable electronics products.Provide product demonstrations and assist customers in comparing options.Manage customer queries, concerns, and escalations with professionalism.Coordinate with internal teams for billing, stock checks, and product availability.Maintain store hygiene, product displays, and merchandising standards.Ensure high customer satisfaction and contribute to repeat business.Meet daily/weekly sales and service targets.RequirementsMandatory: Experience in Electronics Retail (mobile, appliances, gadgets, consumer electronics, etc.).Strong communication and interpersonal skills.Customer-centric approach with problem-solving ability.Positive attitude, enthusiasm, and willingness to learn.Ability to work in a fast-paced retail environment.Basic computer knowledge (billing, CRM, POS, etc.).Benefits & PerksFortnightly Top Performer GiftsPetrol AllowanceAttractive IncentivesVendor Support Available for Vehicle Purchase (if required)Career growth opportunities within a rapidly growing retail network.Supportive team environment.



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