Senior Technical Support Position

3 days ago

bharatpur, India beBeeOperations Full time

Senior Support Specialist – IT OperationsOptimize your skills in AI training validation with our cutting-edge project.We require a seasoned professional to review and validate AI prompts for realistic, internally consistent, and logistics support workflows across IT teams. Key areas of focus include:Ticket routing optimizationEmployee onboarding process refinementIT asset management strategyHR case management efficiencySLA-driven process alignmentAs a vital member of the team, you will play a key role in refining AI systems' handling of complex workflows within IT operations. Ensure that AI agent prompts are aligned with business requirements and industry best practices.This is an opportunity to work closely with our team and contribute to the development of innovative solutions that drive business results. You will have the chance to collaborate with experts in the field and learn from their experiences.Our goal is to create a seamless experience for both our customers and employees. We strive to stay ahead of the curve and adapt to changing market trends and technologies. Join us in shaping the future of IT operations and driving business growth through technology.

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