Sales and Support Professional

1 week ago


alwar, India beBeeSupport Full time

Job Summary:Sales and Support AssociateWe are seeking a highly motivated Sales and Support Associate to join our team.About the Role:This is a full-time remote position that offers excellent growth opportunities.You will be working closely with our team based in New Hampshire, USA.Responsibilities:Respond promptly and effectively to inquiries from support tickets, wholesale customers, and campaign backers, ensuring clear and consistent communication.Filter and manage sales, support, and campaign inboxes daily; update account information for wholesalers and localizers.Support and coordinate crowdfunding campaigns (Kickstarter, Gamefound), including comments, updates, and administrative tasks.Assist in planning and organizing digital and marketing campaigns, and track/report performance across platforms.Maintain up-to-date dashboards, trackers, and master documents (inventory reports, comment logs, replacement request tracker, etc.).Help manage website content and e-commerce listings.Draft newsletters and updates for campaigns using Klayvio; post updates for backers on schedule.Support the Publisher by staying proactive, removing obstacles to productivity, and helping meet key deadlines.



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