Delphic (South Asia) | Delphic (South Asia) | Salesforce Business Analyst

14 hours ago


bangalore, India Delphic (South Asia) Full time

Job Title: Salesforce Business Analyst

Location: Bengaluru

Job Type: Full-time

Experience Level: 7+ years


Position Overview:

We are seeking a highly skilled and experienced Salesforce Business Analyst to join our team on-site. The ideal candidate will have a strong background in Salesforce CRM, business analysis, and process optimization. With 7+ years of experience, the successful candidate will work closely with business stakeholders, IT teams, and external vendors to gather requirements, design solutions, and support the implementation of Salesforce solutions that drive business growth and efficiency.


Key Responsibilities:

  • Requirement Gathering & Analysis: Collaborate with business users, stakeholders, and technical teams to understand business needs and translate them into functional and technical requirements.
  • Salesforce Customization & Configuration: Configure and customize Salesforce applications to meet business needs, including creating custom objects, workflows, process builders, validation rules, and reports.
  • Solution Design: Design scalable and efficient Salesforce solutions that align with business processes and objectives. Provide recommendations on best practices for implementation and process improvements.
  • Project Management & Coordination: Lead and participate in Salesforce-related projects, including scope definition, resource allocation, and timeline management. Ensure successful delivery of the project on time and within budget.
  • Stakeholder Communication: Maintain strong communication with business stakeholders, ensuring their needs are understood and met. Act as a liaison between business and technical teams to ensure smooth collaboration and understanding.
  • Salesforce Integration: Support integration of Salesforce with other systems, tools, and platforms, ensuring data flows seamlessly between systems.
  • Training & Documentation: Develop user training materials and provide on-site training sessions. Create and maintain comprehensive documentation for the Salesforce environment, processes, and configurations.
  • Testing & Quality Assurance: Coordinate and participate in user acceptance testing (UAT), ensuring that the delivered solutions meet business requirements and quality standards.
  • Post-Implementation Support: Provide ongoing support for Salesforce users, troubleshoot and resolve issues, and ensure continuous optimization of Salesforce processes and features.


Skills & Qualifications:

  • Experience: 7+ years of experience as a Business Analyst with a strong focus on Salesforce CRM, including at least 3 years of hands-on experience in Salesforce configuration, customization, and administration.
  • Salesforce Expertise: In-depth knowledge of Salesforce features such as Sales Cloud, Service Cloud, Marketing Cloud, Salesforce Lightning, and Salesforce AppExchange.
  • Process Mapping & Improvement: Strong experience in process mapping, requirements analysis, and process optimization.
  • Communication: Excellent verbal and written communication skills, with the ability to interact with both technical and non-technical stakeholders.
  • Analytical Skills: Strong problem-solving skills with the ability to analyze complex business processes and recommend improvements.
  • Project Management: Experience in managing multiple projects simultaneously, ensuring timely delivery and meeting stakeholder expectations.
  • Certifications: Salesforce Certified Administrator (ADM 201) is a must; other certifications like Salesforce Certified Platform App Builder, Salesforce Sales Cloud Consultant, or Service Cloud Consultant are a plus.
  • Tools & Technologies: Experience with Salesforce Development Tools, Agile methodologies, Jira, Confluence, and other project management tools.
  • On-Site Requirement: Ability to work on-site (in-office) and collaborate directly with teams and stakeholders.


Preferred Qualifications:

  • Experience with Salesforce integrations (APIs, middleware tools).
  • Knowledge of Salesforce automation tools (Apex, Visualforce, Process Builder, Flow).
  • Familiarity with Agile/Scrum methodologies and project management practices.
  • Experience working in a fast-paced, dynamic environment and managing shifting priorities.
  • Strong problem-solving and critical-thinking skills.



  • bangalore, India Delphic (South Asia) Full time

    Job Title: Salesforce TesterLocation: Bengaluru ( On-site )Employment Type: Full-TimeExperience Required: 2 yearsJob Overview:We are seeking a skilled Salesforce Tester to join our team. As a Salesforce Tester, you will be responsible for testing Salesforce applications and ensuring they meet the required quality standards. You will work closely with...


  • bangalore, India Koh Young SE Asia Pte. Ltd. Full time

    About Koh Young SE Asia Pte. Ltd.: Koh Young SE Asia Pte. Ltd. is a regional office of Koh Young Technology Inc. in South Korea, a leading 3D measurement-based inspection equipment and solutions provider. We perform an essential role for quality control and process optimization in the production fields of diversified industries including smart devices,...


  • Bangalore, India Koh Young SE Asia Pte. Ltd. Full time

    About Koh Young SE Asia Pte. Ltd.:  Koh Young SE Asia Pte. Ltd. is a regional office of Koh Young Technology Inc. in South Korea, a leading 3D measurement-based inspection equipment and solutions provider. We perform an essential role for quality control and process optimization in the production fields of diversified industries including smart devices,...


  • Bangalore, India ABB Full time

    Region & Technical Product Manager - South ASIA At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...


  • bangalore, India The Edge Partnership - The Edge in Asia Full time

    The Edge Partnership is an Asia focused recruitment business that has an excellent platform from which to launch and develop your recruitment career. We are looking for pro-active, outward going, and ambitious individuals who are interested in developing an international career into recruitment. We have 2 offices in India as well as Malaysia, Hong Kong, and...


  • bangalore, India Neurones IT Asia Full time

    We are looking for IT Support Team Lead ( 2 headcounts) for our Bengaluru location, you will be in charge of:Duties and Responsibilities:The IT Support – Team Lead is in charge of:To lead, mentor, and manage the IT support team, ensuring high performance and operational efficiency.Oversee team schedules, task assignments, and workload distribution to...


  • bangalore, India Neurones IT Asia Full time

    We are looking for a Project Executive, dedicated to the service, who will fulfill a managerial role (supervising teams, quality control, advice and support for change) and an operational role. They are also the privileged and dedicated interface between client and teams to manage all day-to-day communication on the life of an incident and/or request, and in...


  • bangalore, India Infosys Finacle Full time

    Field Marketing Member – South Asia, Infosys FinacleAbout Infosys FinacleFinacle is an industry leader in digital banking solutions. We are a unit of EdgeVerve Systems, a product subsidiary of Infosys. We partner with emerging and established financial institutions to help inspire better banking. Our cloud-native solution suite and SaaS services help banks...

  • Assistant manager

    5 days ago


    Bangalore, India ID Fresh Food Full time

    Company Profile (About i D Fresh Food) i D Fresh Food’s Mission is to make healthy and nutritious homemade meals an easy task. Our range of fresh and authentic no-preservatives, no-added-chemicals range of ready-to-cook products help Millions of households across India and GCC whip up tasty and wholesome meals. And we are expanding rapidly to the rest of...


  • bangalore, India for one of the biggest APPAREL Export manufacturing group in Asia Full time

    @ BANGALORE, Sr. GM OPERATIONS required for one of the biggest APPAREL Export / manufacturing group in Asia with the State of art in-house manufacturing facilities catering to some of the most popular USA, European and other International Brands.Exp: 24 - 28 yrs/ openSalary; inr 36 - 42 Lacs PA / (nego)Strengths in WOVENS is a preferredPrefer with...


  • Bangalore, India Itiza creations Full time

    South Indian Cook Job ResponsibilitiesA South Indian cook specializes in preparing traditional South Indian cuisine. The role often involves cooking for restaurants, hotels, catering services, or private establishments. Responsibilities typically include:Cooking ResponsibilitiesMenu Preparation: Design and prepare a variety of South Indian dishes like...


  • bangalore, India Convergint Asia Pacific Full time

    Job Description:The Account Manager position is responsible for developing new customers and maintaining existing ones in the region. The account manager needs to identify qualified leads, develop prospects, and conduct high-level corporate sales by engendering trust, demonstrating professionalism, and providing ELV (including security, cabling, Audio Visual...


  • bangalore, India Convergint Asia Pacific Full time

    Job Description:The Account Manager position is responsible for developing new customers and maintaining existing ones in the region. The account manager needs to identify qualified leads, develop prospects, and conduct high-level corporate sales by engendering trust, demonstrating professionalism, and providing ELV (including security, cabling, Audio Visual...


  • Bangalore, India Choudhary Restaurant Full time

    Need smart and responsible candidate who really interested Can contact. Need the candidate to coordinate with existing staff not in a aggressive and rude behavior. With leadership skill and helping hand is required.Responsibilities:Prepare and cook a wide range of South Indian dishes such as dosa, idli, sambar, and chutneys.Plan and manage food prep and...


  • bangalore, India Neurones IT Asia Full time

    We are looking for IT Support Team Lead ( 2 headcounts) for our Bengaluru location, you will be in charge of: Duties and Responsibilities: The IT Support – Team Lead is in charge of: To lead, mentor, and manage the IT support team, ensuring high performance and operational efficiency. Oversee team schedules, task assignments, and workload distribution to...


  • bangalore, India YASH Technologies Full time

    YASH Technologies is looking for Salesforce professionals, who thrive on challenges and desire to make a real difference in the business world. With an environment of extraordinary innovation and unprecedented growth, this is an exciting opportunity for a self-starter who enjoys working in a fast-paced, quality-oriented, and team environment. Location :...


  • Bangalore, India Finscape Consulting LLP Full time

    About Araya Health Pvt Ltd Araya Health has been incorporated with the vision of improving lives of Indian consumers by providing them ''good health, everyday''. We aim to improve the health of Indian consumers by providing innovative and efficacious healthcare products to cater to their daily needs. As consumers are more informed now and can proactively...


  • bangalore, India Global Schools Group Full time

    Founded in 2002, Global Schools Foundation is a Singapore-headquartered, community-oriented education institution whose mission is to cultivate and nurture young minds into global leaders of the future and is significantly contributing to achieving significant learning outcomes for every child. In the last two decades, the Foundation has grown to 62 campuses...


  • Bangalore, India astTECS Full time

    Role : Assistant Sales Manager Responsibilities : 1) Identifying business prospects and reach out to customers to achieve sales for astTECS telecommunication products in Domestic & International markets. 2) Account Management, one point of contact for all sales requirements. 3) Understanding requirements and prepare business proposals. 4) Responsible...


  • bangalore, India The Business Year Full time

    TBY is looking for freelance writers to cover topics ranging from industry, energy, and mining to finance, real estate, and construction across Asia/Asia-Pacific.We require writers who have excellent English, experience covering some or all of these topics, and are confident producing short to medium-length articles on an ad hoc basis.We require articles to...