IT Issue Resolution Specialist
7 days ago
IT Issue Resolution SpecialistThe IT Issue Resolution Specialist is responsible for the efficient and effective management of IT problems and incidents to minimize their impact on the organization.This role involves identifying the root causes of issues, implementing preventive measures, and ensuring a continuous improvement process within the IT service environment.Quickly assess and classify incidents to determine their impact and urgency.Identify major incidents based on predefined criteria.Serve as the central point of contact for all major incidents.Key Competencies:Problem-solving and root cause analysis.Team collaboration and leadership.Communication and presentation skills.Analytical thinking and attention to detail.Project management and process improvement.Incident analysis and resolution.Leadership and coordination.Effective communication and stakeholder management.Crisis management and decision-making.Process improvement and continuous learning.Benefits of the Role:Foster a culture of quality and excellence in IT issue resolution.Drive process improvements through data-driven decision making.Enhance incident response and mitigation strategies.About This Role:This role offers an opportunity to work with a talented team of professionals who are passionate about delivering exceptional IT services. As an IT Issue Resolution Specialist, you will have the chance to make a meaningful impact on the organization's success by driving process improvements and enhancing incident response strategies.
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Dispute Resolution Specialist
5 days ago
vellore, India beBeeDispute Full timeDispute Resolution SpecialistAs a dispute resolution specialist, you will be responsible for investigating and resolving customer complaints regarding credit card transactions.Key Responsibilities:Investigate and resolve customer disputes in accordance with Mastercard rules and guidelines.Provide guidance to junior team members on complex scenarios and...
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Technical Support Specialist
7 days ago
vellore, India beBeeSupport Full timeOracle Technical Support SpecialistWe are seeking a skilled and experienced technical support specialist to join our team. In this role, you will be responsible for providing top-notch technical support for Oracle EBS R12 across various modules.The ideal candidate will have hands-on experience with Oracle EBS R12 Tech Support, particularly in Sales &...
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Automotive Parts Support Specialist
7 days ago
vellore, India beBeeAutomotive Full timeJob Title: Automotive Parts Support Specialist Role Overview We are seeking a highly skilled individual to join our team as an Automotive Parts Support Specialist. This role is responsible for managing customer interactions, resolving issues, and providing exceptional support across multiple channels. Key Responsibilities: Manage daily customer inquiries and...
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SAP CPI Integration Specialist
3 days ago
vellore, India beBeeIntegration Full timeJob Title: SAP CPI Integration SpecialistSAP CPI integration specialists are responsible for ensuring seamless integration of various systems and applications. They must possess excellent technical skills, including proficiency in CPI technology, to investigate issues, provide resolutions, and restore business continuity.Investigate system incidents and...
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Technical Support Specialist
7 days ago
vellore, India beBeeHelpDesk Full timeJob DescriptionAs a Help Desk Specialist, you will provide front-line technical support to end-users via phone, chat, or self-service tickets. Your primary responsibility will be to troubleshoot and resolve technical issues in a timely and efficient manner.Key areas of focus include:Providing prompt and effective resolution to technical issuesEscalating...
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Customer Support Specialist
5 days ago
Vellore, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Software Testing Specialist
7 days ago
vellore, India beBeeAutomation Full timeJob DescriptionWe are seeking highly skilled professionals to join our team of software testing specialists. As a Test Automation Engineer, you will play a key role in ensuring the high-quality release of our products.Our ideal candidate has strong experience in automation testing, particularly with Selenium, Cypress, and Playwright. They are proficient in...
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Reliable Incident Resolution Specialist
7 days ago
vellore, India beBeeCommunication Full timeCustomer Support Services Incident ManagerWe are seeking a highly experienced incident manager to join our team.Be the go-to person for customer-facing reliability and security incidents, leading the charge in response efforts, technical coordination and remediation.Adept at coordinating across diverse teams and ensuring timely, clear, and accurate...
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Chief Vulnerability Resolution Specialist
5 days ago
vellore, India beBeeSecurity Full timeJob Description:Key ResponsibilitiesWe are seeking a skilled professional to fill the role of Security Vulnerability Remediation Analyst. The ideal candidate will possess excellent analytical skills, strong problem-solving abilities, and effective communication techniques.Required Skills and QualificationsProficiency in vulnerability triage and remediation...
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Chief Technical Support Specialist
7 days ago
vellore, India beBeeTechnical Full timeOracle Technical Support ProfessionalWe are seeking an accomplished technical support professional to fill this critical role. The successful candidate will have extensive experience in Oracle EBS R12 technical support across multiple supply chain and manufacturing modules.Strong expertise in Oracle EBS R12 technical support across multiple supply chain and...
