Sundew | Content Developer | kolkata

3 weeks ago

kolkata, India Sundew Full time

Roles and Responsibilities:

  • Work with internal teams to obtain an in-depth understanding of the product/service and the documentation requirements.
  • Write easy-to-understand user interface text and deliver non-plagiarized content.
  • Develop, organize, and write blogs, case studies, social media content, newsletters and whitepapers.
  • Evaluate current content and develop innovative methods for improvement.
  • Maintain a comprehensive library of technical terminology and documentation.
  • Conduct keyword research and use SEO guidelines to increase web traffic.
  • Proofread and edit blog posts before its publication. Ensure all-around consistency (style, fonts, images and tone).
  • Conduct extensive research on IT and Software industry-related topics (Application Engineering, Data Analytics, Security, Cloud and more) to create original content.
  • Use of creative hash-tags for targeting the trending keywords in sync with brand SOPS.
  • Maintaining a consistent and cohesive brand personality throughout all content.


Required Skillset:

  • Technical Writing Experience: 3-5 years of hands-on experience in technical content development, particularly in IT and software-related fields.
  • Writing Proficiency: Exceptional command of the English language, including grammar, punctuation, and style.
  • SEO Expertise: Knowledge of search engine optimization (SEO) principles and techniques. Ability to write content that is optimized for search engines and enhances web traffic.
  • Plagiarism-Free Content: Experience using plagiarism-checking tools and a strong commitment to producing original, non-plagiarized content.
  • Proficient in Writing Tools: Advanced proficiency in Google Docs, Microsoft Word, Excel, PowerPoint, and other writing tools.
  • Client-Facing & Collaboration: Strong client-facing communication skills with the ability to gather technical information and tailor it to different audiences. Able to collaborate with internal stakeholders (product teams, engineers, etc.) to understand product/service features and requirements.
  • Attention to Detail: A keen eye for consistency, style, and quality across all content, ensuring that it aligns with company standards and brand voice.
  • Analytical & Research Skills: Strong research skills for gathering data on technical topics. Analytical mindset to evaluate and improve content performance.
  • Time Management: Ability to manage multiple tasks, meet deadlines, and adapt to changing priorities

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