Customer Service Liaison

2 weeks ago


nashik, India beBeeSupport Full time

Customer Service Advocate Role OverviewThis position entails delivering exceptional customer support through various communication channels, such as phone, email, chat, or in-person interactions.Key Responsibilities:Customer Interaction ManagementRespond promptly to customer inquiries via phone, email, or chat.Provide accurate information regarding products and services.Effectively handle customer complaints and offer suitable resolutions.Issue Resolution StrategiesIdentify customer needs and provide the best possible resolution options.Evaluate complex issues and escalate them to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Documentation & Reporting RequirementsMaintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests efficiently.Generate reports as needed to track performance metrics.Product Knowledge & Policy CommunicationStay informed about company products and services.Understand and effectively communicate company policies to customers.Team Collaboration & PartnershipsCollaborate with sales, operations, and technical teams to resolve customer issues effectively.Participate in team meetings, training sessions, and performance reviews.



  • Nashik, India Altius Customer Services Pvt. Ltd. Full time

    **Designation: Customer Service Associate** **Process Type - Voice & Non Voice** **Experience - Fresher or 6 months experience (Preferable)** **Qualification - Any Graduate/HSC** **Salary: ₹12,000 - ₹17,000 per month** **Requirements**: - Should be ready to work for the Voice or Non Voice process - Must have excellent verbal & written communication...


  • nashik, India beBeeRenewableEnergy Full time

    Job OverviewWe are seeking a professional to serve as the primary technical liaison between customers and our organization.Main Responsibilities:Create comprehensive technical documentation for sales teams, ensuring timely delivery of competitive product solutions.Accompany sales teams on customer visits, facilitating effective technical communication and...


  • Nashik, India Omiz Solutions Full time

    **Customer Sales Representative: - ** **About the job.** We are looking for Customer Sales Representative for US Shift - International Sales. A customer sales representative, or CSR, will act as a liaison and provide product and service information about our product. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Nashik, India ShopKapaas Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Specialist based in Delhi, India. The role involves providing exceptional customer support, promptly addressing inquiries, resolving issues with professionalism, and ensuring superior customer experiences at every interaction. The...


  • Nashik, India Conscience Full time

    **Responsibilities** - Greet and direct customers. - Provide accurate information (e.g. product features, pricing and after-sales services) - Answer customers’ questions about specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage returns of...


  • Nashik, India Impact Hr Km Solutions Full time

    Job Description Description We are looking for a motivated Customer Service Executive to join our team in India. The ideal candidate will be responsible for providing exceptional support to our customers, addressing their inquiries, and ensuring a high level of satisfaction. Responsibilities - Handle customer inquiries and complaints via phone, email, and...


  • Nashik, India Stuba Full time

    Please note - This role is only Open to residents of Pune and not for relocations JOB SUMMARY Customer Service executives are the front-line of our global business that delivers great service locally to our key markets. Having been recognized for offering the very best in customer service, the main purpose of the role is: • To be the face of Stuba Pacific...


  • nashik, India beBeeCustomerSupport Full time

    Customer Service AmbassadorThis role requires strong problem-solving skills and professionalism.Main ResponsibilitiesRespond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products and services.Handle customer complaints and provide appropriate solutions.Identify customer needs and provide the best...

  • Customer Service

    8 hours ago


    Nashik, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: -Customer Service: Travel/ Tourism Job location: -Nashik, Maharashtra. **Salary**: -15,000-18,000 per month Experience: - Total experience: -3 years of experience in customer service, preferably in the transportation or tourism industry. - Minimum experience: -1-2 years of experience in similar role. Education:...


  • Nashik, India Policybazaar.com Full time

    JOB SUMMARY:Shift Timing: 10 Am-7 PmSalary Budget: Fresher - 2.55 LPA - 4 LPAExperienced with more than 6 months of experience: 20-25% hike on your Last CTC or max 4LPA.Language Proficiency: Good command over English (spoken).Experience: Minimum 6 months of BPO exp in International Healthcare Voice Process.Key Responsibilities:Handle incoming calls and...