Service Delivery Expert

We are looking for a highly skilled and experienced Technical Service Delivery Professional to join our team. The ideal candidate will be responsible for delivering projects that improve service delivery, managing escalated product issues, and owning the triage, investigation, and resolution of complex technical issues.The selected individual will work...

Life Sciences Learning Content Development Program ManagerThe Program Manager will lead the end-to-end delivery of a multi-module Life Sciences learning content development program.Own overall program execution, delivery roadmap, governance, and stakeholder alignment.Develop and manage project plans, module-wise development calendars, risk registers, and...

IT Service Delivery LeadAt our organization, we're seeking an experienced IT service delivery lead to define and implement strategies for efficient and effective IT service delivery.ITIL framework) to optimize IT service delivery.Lead and manage a team of professionals, including Ops Managers, overseeing tool configuration, ensuring alignment with...

IT Service Management SpecialistThe role involves overall ownership and management of IT service management platforms.Configure, customize, and maintain incident, problem, change, asset, and service catalog modules.Implement automation workflows, SLAs, and integrations with other enterprise tools.Strong knowledge of ITIL framework and service management...

As a seasoned IT professional, you will be responsible for delivering exceptional support to clients through the Managed Services tool sets and supporting processes and procedures.You will oversee ticket distribution to ensure timely handling of client access management requests and provide Subject Matter Expert (SME) support for the ITSM ticketing...

Senior Support SpecialistAs a Senior Support Specialist, you will be a key contributor to the team responsible for delivering high-quality service and support.Develop and implement projects to enhance service deliveryAct as the primary point of contact for complex technical issues from various teamsInvestigate, resolve, and communicate effectively on...

Job Description We are seeking a highly skilled Service Delivery Professional to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our clients. Develop and implement service delivery strategies to ensure high levels of client satisfaction.Liaise with internal technical staff to provide...

Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Service Delivery Specialist.Key Responsibilities:Customer Engagement: Respond to customer inquiries via phone, email, chat, or in-person. Provide accurate information about products and services. Handle customer complaints with professionalism and...

Transform Your Career with a Senior ITSM Leadership OpportunityJob OverviewDrive business growth and operational efficiency through the development and execution of strategies, policies, and procedures aligned with industry best practices.Lead and manage a team of professionals to ensure seamless delivery of IT services and alignment with organizational...

ServiceNow DeveloperThis role involves designing and developing solutions on the ServiceNow platform, including customization of applications such as ITSM and custom apps. The ideal candidate will have strong requirements gathering experience, programming expertise in Java or other functional programming languages, and demonstrated understanding of ITIL...