Team Lead

4 days ago


chennai, India HCLTech Full time

Walk in Drive from 9th and 10th Sep HCL is hiring for Team Lead with RCM Experience


Location - Sholinganallur SEZ

Timing - From 12Pm to 4pm

HR Dougles



Responsibilities


  • :
  • Manage day-to-day operations and directs the team responsible for Healthcare RCM back office/transaction management activities
  • Manage and meet performance targets for average handle time, Client SLA, quality , outcome measures and customer satisfaction
  • Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
  • Provide coaching and feedback to direct report positions to ensure satisfactory performance levels
  • Use business tools and advanced Healthcare RCM knowledge to identify problem areas and document business requirements
  • Identify and recommend operational and technological tools to improve efficiency
  • Review, assess and identify coaching & training needs to provide staff with necessary skills and knowledge
  • Plan and monitor operations initiatives to improve the efficiency and effectiveness of the back office
  • Review and ensure processes are in compliance with internal policies and external regulation
  • Coordinate, participate, and/or manage multiple projects assigned by senior management, providing input on operations related matter
  • Responsible for meeting the revenue targets and also the Margins based on business pl



Education

  • Any degree



The minimum experience requirements

Five to Ten years of relevant work experience-: US Healthcare RCM experience (preferably Provider AR management


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