Remote IT Service Desk Team Leader
4 days ago
IT Service Desk Team LeaderOverview: Whitehats is a leading IT network and infrastructure support organization seeking a proactive Remote IT Service Desk to oversee and coordinate our overseas IT Service Desk operations.The Role: The successful candidate will be responsible for coordinating the service desk queue, assigning tickets to engineers based on skills, workload, and availability, applying smart routing logic, tracking SLA performance, and producing daily/weekly ticket and performance reports.Key ResponsibilitiesCoordinating the service desk queue in real-time.Assigning tickets to engineers based on their skills, workload, and availability.Applying smart routing logic to ensure efficient resolution of tickets.Tracking SLA performance and ensuring timely resolution.Producing daily/weekly ticket and performance reports.Team LeadershipSupervising a remote team of Service Desk Engineers.Mentoring, coaching, and conducting regular performance reviews.RequirementsStrong leadership and problem-solving skills.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment with multiple priorities.Experience with ITSM/ticketing systems.Strong analytical and problem-solving skills.Ability to produce high-quality reports.BenefitsA competitive salary package.A comprehensive benefits package.Ongoing training and professional development opportunities.A dynamic and supportive work environment.
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Service Desk Manager
1 week ago
erode, India beBeeService Full timeJob DescriptionWe are seeking an experienced professional to fill the role of Service Desk Lead.This is a leadership position responsible for managing a team of analysts who handle Level 2 technical issues reported by end-users and other service desks.Key ResponsibilitiesManage and direct a team of analysts to ensure timely resolution of technical...
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Remote IT Support Specialist
1 week ago
erode, India beBeeHealthcare Full timeJob TitleA Technology Intern position is available for a 12-week unpaid internship. The role offers hands-on experience in healthcare technology, IT systems, and support operations.This opportunity provides exposure to real-world healthcare IT operations.About the PositionThe ideal candidate will assist with integration monitoring and reconciliations,...
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Remote Customer Service Expert
1 week ago
erode, India beBeeCustomerService Full timeServing Customers with ExcellenceThis is a full-time remote role for a Senior Customer Service Representative.The representative will be responsible for providing outstanding customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction.The representative will also be accountable for maintaining accurate...
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Senior Team Leader
4 days ago
erode, India beBeeLeadership Full timeAbout the RoleAs a key member of the team, this position involves leading by example and setting high standards for performance. The role requires effective communication skills to coach and develop team members, as well as conflict resolution skills to handle escalated customer service issues.The ideal candidate will have strong organizational skills to...
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Senior Accounting Leader
4 days ago
erode, India beBeeAccounting Full timeJob Title: Senior Accounting LeaderWe're seeking a highly skilled Senior Accounting Leader to join our team. As a key member of our finance department, you will play a critical role in shaping our accounting systems and processes from the ground up.This is a unique opportunity for a motivated individual who is excited about working in a fast-paced...
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Technical Leader for Salesforce Solutions
5 hours ago
erode, India beBeeEngineering Full timeSeeking a visionary Salesforce Engineering Manager to lead the development of scalable solutions and foster cross-functional collaboration.Salesforce Engineering ManagerKey Responsibilities:Drive innovation and business alignment through architect-level expertise and strategic decision-making.Develop and implement complex Salesforce solutions across Sales...
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IT Support Specialist
1 week ago
erode, India beBeeSupport Full timeService Desk Job DescriptionWe are seeking a highly skilled and experienced Service Desk professional to provide exceptional customer service and technical support to end-users.The successful candidate will be responsible for providing timely and efficient resolution of technical issues, ensuring that end-users receive high-quality support.This role involves...
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IT Professional Intern
6 days ago
erode, India beBeeInternship Full timeJob OpportunityWe are seeking a detail-oriented technology professional to join our service desk team as an intern. This internship offers hands-on experience in healthcare technology, IT systems, and support operations conducted remotely.Assist with integration monitoring and reconciliations Document updates, issues, and progress in a project management...
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Culinary Leader
6 days ago
erode, India beBeeCulinary Full timeExecutive Chef TournantAs a seasoned culinary leader, we are seeking a highly skilled Executive Chef Tournant to join our team. The ideal candidate will have a proven track record of successfully directing and coaching kitchen staff, maintaining exceptional recipe quality and consistency, and fostering a collaborative work environment.Directs, coaches and...
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Visionary Frontend Engineering Leader
4 days ago
erode, India beBeeEngineer Full timeJob DescriptionWe are seeking a seasoned Frontend Engineering leader to spearhead the development of our Web Fabric initiative. As Principal Frontend Engineer, you will define the architecture, scale teams, and ensure low-latency, high-quality UX across all products.Key Responsibilities:Own and evolve our frontend architecture and component strategy.Manage a...