Technical Lead

Transforming Financial Institutions' Call CentersAt Interface.ai, we provide a cutting-edge solution to automate calls and customer inquiries across multiple channels, revolutionizing the way financial institutions engage with their customers.Our Intelligent Virtual Assistant (IVA) is transforming call centers from a cost center to a revenue-generating unit by providing personalized financial insights and enhancing customer experiences through upselling and cross-selling opportunities.As a leading provider of IVA solutions, we are committed to delivering exceptional value to our clients through innovative technology and strategic partnerships.Our team comprises experienced professionals with expertise in Natural Language Understanding, machine learning, and software development, ensuring that our solutions meet the highest standards of quality and reliability.With a strong focus on customer satisfaction and continuous improvement, we strive to deliver results-driven solutions that drive business growth and profitability for our clients.Job DescriptionWe are seeking an SDET-III to join our dynamic team and contribute to the development of scalable test automation frameworks for web, mobile, and API testing.Key responsibilities will include:Automation Development: Design, develop, and maintain scalable test automation frameworks using industry-standard tools and technologies.Test Strategy & Planning: Define and implement comprehensive test strategies to ensure high-quality software releases and meet project deadlines.Code Quality & CI/CD: Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitHub Actions, or Azure DevOps to streamline the software development lifecycle.Performance & Security Testing: Implement performance, load, and security testing strategies to identify bottlenecks and vulnerabilities, ensuring the security and integrity of our solutions.Defect Management: Identify, document, and track defects, collaborating closely with developers to resolve issues efficiently.Mentorship & Best Practices: Mentor junior team members, promote best testing practices, and drive quality initiatives across teams to foster a culture of excellence.Tooling & Innovation: Evaluate and introduce new testing tools, technologies, and methodologies to improve efficiency, productivity, and overall quality of our solutions.Collaboration: Work closely with developers, product managers, and DevOps teams to enhance software reliability, quality, and user experience.Required Skills & Qualifications5+ years of experience in software testing and automation.Strong programming skills in languages such as Java, Python, C#, or JavaScript.Expertise in test automation frameworks (Selenium, Cypress, Playwright, Appium, TestNG, JUnit, etc.).Experience in API testing using tools like Postman, Rest Assured, or Karate.Hands-on experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps).Knowledge of performance testing tools like JMeter, Gatling, or k6.Experience with cloud environments (AWS, Azure, or GCP).Strong knowledge of Agile methodologies, TDD, and BDD.Excellent debugging and troubleshooting skills.Familiarity with security testing concepts (e.g., OWASP, penetration testing).BenefitsRemote work policy.Comprehensive insurance policy.Opportunities for professional growth and development.Why Choose Us?Join a dynamic and growing team of professionals who share a passion for innovation, quality, and customer satisfaction. We offer a collaborative work environment, flexible work arrangements, and a range of benefits that support your well-being and career goals.Apply now to become part of our team and contribute to shaping the future of financial services