Senior Manager

4 days ago

Ahmedabad, Gujarat, India Mantras2Success Full time
  • Designation: Senior Manager- HRBP
  • Experience: 7+ years
  • Budget: Up to 15 LPA
  • Industry: KPO (US/UK Accounting)

Description:

We are looking for a dynamic Senior Manager - HR Business Partner (HRBP) to lead key HR functions for our US/UK accounting projects. The role involves policy formulation, grievance handling, workforce planning, employee relations, performance management, and talent development.

Key Responsibilities:

1. Policy Formulation and Implementation:

  • Develop, review, and implement HR policies, ensuring alignment with organizational objectives and compliance with local labor laws.
  • Adapt policies to meet the specific cultural and operational nuances of the US/UK accounting business model

2. Grievance Handling:

  • Serve as the point of contact for employee grievances and concerns, providing effective solutions in a timely and confidential manner.
  • Proactively identify and address potential employee relations issues to foster a harmonious workplace.

3. Workforce Planning:

  • Partner with department heads to assess workforce requirements, plan manpower needs, and execute talent acquisition strategies.
  • Analyse business trends to ensure effective headcount planning aligned with project and seasonal demands.

4. Employee Relations:

  • Build and maintain strong relationships with employees at all levels to create a positive and inclusive work environment.
  • Design and execute employee engagement initiatives tailored to a multi-shift, international business setup.

5. Performance Management:

  • Drive the performance management process, including goal setting, performance reviews, and constructive feedback mechanisms.
  • Collaborate with managers to identify and address performance gaps while nurturing high-potential employees.

6. Talent Development:

  • Identify skill gaps and collaborate with learning & development teams to design and deliver relevant training programs.
  • Support leadership development initiatives and succession planning to build a robust talent pipeline.

7. Compliance and risk mitigation:

  • Ensure compliance with all applicable labor regulations and industry-specific requirements.
  • Minimize legal risks through effective policy enforcement and employee relations practices.

8. HR Analytics and Reporting:

  • Utilize HR metrics and data to identify trends, provide insights, and drive data-informed decision-making.
  • Prepare and present regular reports on workforce trends, attrition, engagement, and productivity.

Requirements:

Key Competencies and Skills:

  • Strong knowledge of HR best practices and labour laws, with exposure to international HR policies.
  • Exceptional interpersonal and communication skills to collaborate effectively with global teams.
  • Proven experience in workforce planning, employee engagement, and grievance resolution.
  • Proficiency in HRMS systems and tools; familiarity with KPO/BPO industry metrics is a plus.
  • ⁠Ability to work in a fast-paced, deadline-driven environment, managing multiple priorities effectively.

Client Profile :

Company is a leading hospitality and consulting firm with over 30 years of expertise serving clients globally. Backed by 1400+ employees, delivering F&A and analytics solutions ensuring precise decisions and tailored advisory services across the US, UK, Middle East, and beyond.

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