Software Solutions Specialist

2 weeks ago

bangalore, India beBeeDevelopment Full time

Software Solutions Specialist About the Role: This role involves the maintenance, integration and implementation of software applications within an organization. The successful candidate will work with limited supervision to perform moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications. Key Responsibilities: Application Configuration Management: Set up and maintain application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures. Application Development and Deployment: Perform programming, configuration, testing and deployment of fixes or updates for application version releases. User Communication and Support: Maintain an open channel of communication with users and respond to standard and moderately complex application support requests and needs. Application Support: Conduct advanced and complex application support activities to deliver on business outcomes. Stakeholder Management: Work with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. Incident and Request Management: Review, analyze and prioritize incoming incident tickets and user requests. Vendor Management: Establish positive relationships with software vendors and negotiate contracts. Qualifications: A minimum of 4.5 years of relevant work experience is required. Typically this reflects 3 years or more of relevant experience working with Python and AWS development.

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