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Collections Specialist
2 months ago
Job description
Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.
Career Level - IC2
Responsibilities
- You will assist in the collection, management, and resolution of outstanding invoices from past due accounts.
- Collect overpayments from current and former employees.
- Work with departmental managers to eliminate root cause of overpayment.
- Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts.
- Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts.
- Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.
