Service Delivery Manager – SAP AMS Program
7 days ago
15 years of experience including service delivery management experience for large SAP AMS program Roles and responsibilities Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery Be the Customer Single Point of contact for AMS Services subjects Provide consolidated management reporting to the Customer and LTIM leadership on the services performance Play a key role in add on sales with Sales Delivery Management team The delivery of the AMS services at the appropriate contractual service levels The management of the delivery of the services and other agreed deliverables in all its aspects specification estimation planning control acceptance SLA compliancy for the applications in scope Implementing and controlling all agreed procedures and processes Conform to the engagement prioritization identify assign resources on service activities Drive End to End the problem change release capacity performance management and reporting Candidate to have following skills A strong interpersonal team spirit as we deliver better together Organization to plan and deliver accordingly Proactive in order to mitigate detect the risks Good relationships skills as you will have to build a network for improving cooperation Coaching mindset to help your team members evolve Culturally openminded as we work with Offshore onsite and local people in one team Business oriented in order to support our client to perform IT and Business Strong communication skills to manage steering committee customer daily contacts Understanding of ITIL V4 process and certification is a big plus
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Service Delivery Manager
1 week ago
Bangalore, India LTIMindtree Full time15 years of experience including service delivery management experience for large SAP AMS program Roles and responsibilities Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery Be the Customer Single Point of contact for AMS...
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Customer Engagement Manager
1 week ago
Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and...
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Sap Delivery Manager
5 days ago
Bangalore, Karnataka, India Bosch Full timeCompany Description Bosch Global Software Technologies Private Limited is a 100 owned subsidiary of Robert Bosch GmbH one of the world s leading global supplier of technology and services offering end-to-end Engineering IT and Business Solutions With over 28 200 associates it s the largest software development center of Bosch outside Germany indicating that...
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Customer Engagement Manager
4 weeks ago
Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and...
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Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused...
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Delivery Manager
2 days ago
bangalore, India Mphasis Full timeJob Description Role: Delivery Manager – AMS Location: Offshore/India Who are we looking for? We are looking for a strong Delivery Manager with 15+ years of relevant experience as technical manager with good experience in production support and implementing tools in AMS. Technical Skills: Having strong relevant 15+ years of relevant experience in managing...
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Delivery Manager
9 hours ago
Bangalore, India Mphasis Full timeJob Description Role: Delivery Manager – AMS Location: Offshore/India Who are we looking for? We are looking for a strong Delivery Manager with 15+ years of relevant experience as technical manager with good experience in production support and implementing tools in AMS. Technical Skills: Having strong relevant 15+ years of relevant experience in managing...
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Urgent: It Technology Consultant
2 weeks ago
Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused...
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Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and...
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Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused...
